36 Employee Reviews (View Most Recent)

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If you're a salesperson or recent graduate, worth a look.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Developer  in  Merrimack, NH
Former Employee - Developer in Merrimack, NH

I worked at PC Connection

Pros

The best thing about working at PC Connection was the technology (I work in IT). They do a pretty good job of keeping you technically current and using mostly current tools and IDEs. (Some companies will balk at upgrading to a new technology). The company isn't very big, and operates pretty lean...so your contributions can seem to have impact. The group I was in also maintained external applications, which was a nice change from the intranet applications I've spent a number of years working on.

While PC Connection doesn't spend much on training, they *do* allow developers to attend one conference a year...which was nice.

My group was great - my manager was really supportive and would shield the developers from most of the office politics.

Cons

Surprisingly, in a company of this size advancement can be glacial. Some days I felt as if I knew as much as the senior level developers in the group. Annual increases are lower than inflation and rather unimpressive. My group would rotate being on-call 24x7 - the differential was almost laughable and way out of line with what other companies offer.

Outside the sales organization, there were no bonuses or other incentives. There are also a number of raffles, contests and other incentives offered to the sales force but not to the rest of the company. This leads to a feeling of inequity with the "outsiders."

Advice to ManagementAdvice

Offer some kind of incentive to the other employees in the organization who make things work. Increase the differential pay for 24x7 employees.

Recommends
No opinion of CEO

Other Reviews for PC Connection

  1.  

    Good job experience, lousy atomosphere with control-freak managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager  in  Marlborough, MA
    Former Employee - Account Manager in Marlborough, MA

    I worked at PC Connection

    Pros

    Good hardware, software and networking equipment experience. They offer a fairly structured 2-3 week training period. The health benefits are fair. There was also a 10-20% discount on computer goods and any returned merchandise was sold at a great discount to emplyees. There was a health club on in the building and the location was very close the highway. I also seem to remenber they gave emplyees a turkey at thanksgiving.

    Cons

    There was something about the work enviornment that was overly controlling. I felt undercurrents of dissatisfaction and there was alot of turnover in the sales dept. Sales support tools were not exceptional.

    Advice to ManagementAdvice

    Conduct employee opinion surveys once per year. Pretend you value your employees.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Solid company with great co-workers in a stressful industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Account Manager
    Current Employee - Sales Account Manager

    I have been working at PC Connection full-time for more than 10 years

    Pros

    work hard and you can get handsomely compensated
    long tenured employees
    work with the right Sales Managers and Directors and you can get a lot of support

    Cons

    Separated departments who don't understand that what they do affects others
    Lack of communication to Sales
    Slow to accept industry changes like remote working

    Advice to ManagementAdvice

    There are lots of you and sometimes it is still difficult to get someone to listen because you are always in meetings. Senior management is sometimes out of touch with what sales is up against just to get orders out the door.

    Recommends
    Positive Outlook
    No opinion of CEO
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