Pros

The best thing about working at PC Connection was the technology (I work in IT). They do a pretty good job of keeping you technically current and using mostly current tools and IDEs. (Some companies will balk at upgrading to a new technology). The company isn't very big, and operates pretty lean...so your contributions can seem to have impact. The group I was in also maintained external applications, which was a nice change from the intranet applications I've spent a number of years working on.

While PC Connection doesn't spend much on training, they *do* allow developers to attend one conference a year...which was nice.

My group was great - my manager was really supportive and would shield the developers from most of the office politics.

Cons

Surprisingly, in a company of this size advancement can be glacial. Some days I felt as if I knew as much as the senior level developers in the group. Annual increases are lower than inflation and rather unimpressive. My group would rotate being on-call 24x7 - the differential was almost laughable and way out of line with what other companies offer.

Outside the sales organization, there were no bonuses or other incentives. There are also a number of raffles, contests and other incentives offered to the sales force but not to the rest of the company. This leads to a feeling of inequity with the "outsiders."

Advice to Senior Management

Offer some kind of incentive to the other employees in the organization who make things work. Increase the differential pay for 24x7 employees.