PC World

www.pcworld.co.uk
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Stressful

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - General Manager in Harlow, England (UK)
Former Employee - General Manager in Harlow, England (UK)

I worked at PC World full-time (more than 10 years)

Pros

seeing the new technology come in, getting real bargain deals on clearance stock, making friends.

Cons

Rude and ignorant customers, lazy student staff only there for the beer money, salaried for 39 hours but expected to work about 50 hours with no overtime "because you are management", undue pressure from area managers to meet targets on redundant kpi`s, office politics, no transparency on feedback UP the chain.

Advice to ManagementAdvice

If this company is to succeed then it needs to change it`s whole approach to customer service and staff training.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

39 Other Employee Reviews for PC World (View Most Recent)

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  1.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesman in Bristol, England (UK)
    Former Employee - Salesman in Bristol, England (UK)

    I worked at PC World part-time (less than a year)

    Pros

    It was an okay job if you got your head down and did the work without getting into the politics.

    Cons

    Managers are worst gossips and for politics, overpromising roles to multiple employees

    Advice to ManagementAdvice

    look at your managers closely

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    The bigger the store, the better the experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Colleague
    Current Employee - Sales Colleague

    I have been working at PC World full-time (more than 3 years)

    Pros

    Get to see new tech

    Cons

    Too many kpi's and bickering between stores. Management can be quite numbers orientated rather than people orientated. No set structure to shift patterns and if request days off then seen as less available. Bonus scheme is just pants. All too much just for basic salary or 10p above minimum wage

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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