PFSweb

  www.pfsweb.com
Work in HR? Unlock Free Profile

31 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

Avoid if money permits.

Administrative (Former Employee) Dallas, TX

ProsCan't think of any. It;s just a job, I guess not a career.

ConsThis company is a hot mess in all sense of the word. They do not care at all who they hire. I believe they look for people who come from bad backgrounds like south dallas and poorer areas and pay them between 10-11.50. The calls are horrible and some accounts I would avoid as much as possible. There is a huge amount of black and gay people hired here. I don't really care about that but it's a huge influx of blacks in the main call center and white in the management department. Trainning is bad, and a majority of the people here are extremely unprofessional. I saw three woman put in hair tracks in the lobby of the building. You JUSt DONT do that at any company. Turn around is horrrible almost 60% every year. That means every year 60% of the people you began to work with will not be there at the end of the year. It is always extremely easy to be hired on due to the high turn around rate. Just apply in person or with prostaff and you will hired one during the holiday season. However i would not recommend this company. Again pay for call agent is between 10-11.50 not less. With the insurance taken out you will be making less per hour. Over all, you have better luck at a good job with Albertsons or Korgers than here.

Advice to Senior ManagementHire better people get better results. Hire a ghetto mess get a ghetto mess result

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    silly

    Call Center Agent (Former Employee) Dallas, TX

    I worked at PFSweb


    Pros: the pay was normal, location accessible Cons: management are dumb no benefits pay could be better Advice to Senior Management: take the advice of the employees instead of firing them… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    I'm not sure where I'm going but hopefully they will get their act together.

    Customer Service Representative (Current Employee) Dallas, TX

    I have been working at PFSweb


    Pros: Central location with easy acess to highways and byways. Nice facility with building maintenance and security. Human Resources available on a daily bases. … Cons: The training session was unorganizated and lacked qualified trainers in my opinion. New employees and contractors were fired on the spot if found sleeping… Advice to Senior Management: Clearly define what your company culture is by being inclusive of all employees which dedicate themselves to your company. PFSweb should want people that… No, I would not recommend this company to a friend More
There are newer reviews on PFSweb.

Worked for PFSweb? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.