PNC Financial Services Group

www.pnc.com
There are newer employer reviews for PNC Financial Services Group

 

Great company that really equips it employees with the necessary tools to succeed in their positions.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Associate in New York, NY
Current Employee - Customer Service Associate in New York, NY

I have been working at PNC Financial Services Group full-time (more than a year)

Pros

Great place to learn and gain professional experience. Company values are of highest standard and really promote a healthy and sound working environment. Company is continuously expanding so opportunities for growth arise very frequently.

Cons

Customers are randomly surveyed based on customer service experience during their most recent visit to the bank. Surveys hold a lot of weight in the way management coaches employees. Bad scores can really place a lot of pressure on employees even though employees have no control of how they will be scored.

Recommends
Positive Outlook
Approves of CEO

1314 Other Employee Reviews for PNC Financial Services Group (View Most Recent)

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  1. 1 person found this helpful  

    I've loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in North Canton, OH
    Current Employee - Teller in North Canton, OH

    I have been working at PNC Financial Services Group part-time (more than a year)

    Pros

    reasonable sales goals. friendly, customer-experience based bank. casual dress code (no strict uniforms). good hours.

    Cons

    low starting-level pay in comparison to other banks. busy, stressful at times.

    Positive Outlook
  2.  

    Poor Management !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banker in Chicago, IL
    Former Employee - Banker in Chicago, IL

    I worked at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Manage people, not paperwork
    Coordinate evaluations of clinical and non-clinical staff
    Keep employees focused on what drives value in your organization
    Track progress and outcomes with flexible reporting

    Cons

    Hold on to your good bankers.

    Advice to ManagementAdvice

    Rather than thinking of who is more responsible for a situation—you or another person—look at the situation as a whole in terms of what you can change. If you view taking responsibility through the lens of personal control—what can you change next time, what do you have control over?—makes it an empowering experience to learn from your mistakes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for PNC Financial Services Group

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