PNC Financial Services Group
3.2 of 5 1,003 reviews
www.pnc.com Pittsburgh, PA 5000+ Employees

1003 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good Culture. Unrealistic expecations due to poor staffing models. Zero Accountability.

Branch Manager (Former Employee)

ProsTruley a service driven culture. Empowered to make decisions at the branch level. Products and services are on par with the industry. Long standing and solid reputation. Very good community involvement programs.

ConsExtremely conservative consumer and business lender. Below average salaries. Poor incentive plans. Inadequate staffing models. Branch partners regularly disengadged. Human Resource procedures extremely lengthy and require a great deal of time consuming busy work. Very difficult to terminate troublesome employees or underperformers even with documented coaching and action planning. Zero sales accountability at all levels, actually the sales culture is completly missing which becomes very frustrating.

Advice to Senior ManagementMore accountablility is needed with regards to sales if PNC wishes to retain top sales talent. Consumer and Business lending policies need to be revisited as branches and business bankers regularly lose loans to other financial institutions. Staffing models must be increased with less reliance on faulty forecasting systems.

No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Advancement seems only possible by constantly changing jobs.

    Fulfillment Analyst (Current Employee)
    Rocky Mount, NC

    I have been working at PNC Financial Services Group full-time for more than 8 years


    Pros: It is actually a bank, as advertised. Cons: PNC specializes in micromanagement and seemingly cares more about statistics than it does how things actually get done. PNC seems to be so big… Advice to Senior Management: Sending employees mugs and pens throughout the year is great, but employees need money to pay their bills. … No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good company if you want to be in banking

    Licensed Financial Sales Consultant (Former Employee)
    South Bend, IN

    I worked at PNC Financial Services Group full-time for more than a year


    Pros: Great salary and benefits, 40 hour work week, holidays off, lots of vacation time, you left pretty independent to accopmlish your goals… Cons: Dealing with rude customers, mundane work day, co-workers can be hit or miss, manager can be… Advice to Senior Management: Don't make LFSC's do so much customer service work Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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