PNC Financial Services Group

  www.pnc.com
  www.pnc.com
There are newer employer reviews for PNC Financial Services Group

 

Branch Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at PNC Financial Services Group full-time

Pros

Good training and tools to do the job

Cons

very low pay for employees, always running on thin staff, demanding customer service expectations that are not measured in a fair manner. Micromanagement, senior management talks down to employees and are not accountable for employee engagement as lower management is.

Advice to ManagementAdvice

Start treating your employees with respect and value their talents. Listen to the needs of each branch and support them to achieve all goals. Upper management only cares about the numbers and not the people. You will continue to lose talent if you don't hire compassionate, caring leaders.

Doesn't Recommend

1240 Other Employee Reviews for PNC Financial Services Group (View Most Recent)

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  1.  

    PNC is a fairly good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Pittsburgh, PA
    Former Employee - Human Resources in Pittsburgh, PA

    I worked at PNC Financial Services Group full-time (more than 3 years)

    Pros

    good work life balance overall

    Cons

    opportunities are limited if you are not in Pittsburgh

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company, Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant in Bordentown, NJ
    Current Employee - Financial Consultant in Bordentown, NJ

    I have been working at PNC Financial Services Group full-time (more than an year)

    Pros

    PNC strives on great customer service. A growing institution with small town feel. They have a lot of resources for finances, family, health/wellness, etc. Employees have always been really nice at whatever branch I walk into.

    Cons

    Benefits are costly, pay & incentives are low. Even with experience, you're brought it at the minimum base level to start. Very demanding in the branches; micro-managing. Expectation to sell & cross sell are hard to be met due to the low traffic in some branches. Training is far away without option of a hotel. Some training classes were cancelled without notification. (Driving 3hrs total for nothing)

    Advice to ManagementAdvice

    Realize that many expectations cannot be met when there aren't many opportunities available. Productivity is always higher and easier to obtain in a call center environment, where you have thousands of people calling that department everyday.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for PNC Financial Services Group

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