PNC Financial Services Group
3.2 of 5 894 reviews
www.pnc.com Pittsburgh, PA 5000+ Employees

894 Employee Reviews (View Most Recent)

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Great company, branch management could use work.

Customer Service Associate II (Current Employee)
Cincinnati, OH

I have been working at PNC Financial Services Group full-time for more than 3 years

ProsGreat company as a whole. Good values and a place where you can be proud to work. Support outside of the branch level is easy to get.

ConsSome people that have been employees for a very long time are often the ones who don't adapt well to progression and change. They're often the most difficult to work with and unfortunately latch on to their position and do the bare minimum while other hardworking up and comers have to sit by at low salaries and wait for one of them to retire.

Advice to Senior ManagementHappy employees make happy customers, which make great CIQ scores

Yes, I would recommend this company to a friend

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Disappointing Experience

Training & Development Specialist (Current Employee)
Columbus, OH

I have been working at PNC Financial Services Group full-time for more than 5 years


Pros: Compensation is competitive, benefits are pretty good. Work arrangements can… Cons: Management is ineffective, merit increases are a joke (<2% for outstanding performance?). Short-sighted focus on… Advice to Senior Management: Senior management needs to be aware of the dissonance in their communication -- raving… No, I would not recommend this company to a friend More

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  • Senior Management
         
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Branch Manager

Anonymous Employee (Current Employee)

I have been working at PNC Financial Services Group full-time


Pros: Good training and tools to do the job Cons: very low pay for employees, always running on thin staff, demanding customer service expectations that are not measured in a… Advice to Senior Management: Start treating your employees with respect and value their talents. Listen to the needs of each branch and support them to achieve all goals.… No, I would not recommend this company to a friend More

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