PNC Financial Services Group

  www.pnc.com
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What you read/see is NOT what you get.

Platform/Partner (Current Employee) Chicago, IL

ProsThe reason I joined PNC was because of their reputation for taking care of their employees and clients.
The other employees (excluding management) are so incredibly nice.

ConsSerious leadership problems at many levels. Employees are given direction from several different management sources (a lot of dotted line relationships), and no one wants to achieve the goal the same way, so you are being pulled everywhere, Many managers are very resistent to change and working with the partners (Mortgage, Investment, Business). No team work. Conversations between management and platform and teller is NOT encouraged or really allowed. So, issues are really never resolved. Managements stress level is very high creating a very negative work environment. Training on their Seibel computer system is sub-par. They don't even have a guide of key codes that we need to know to do our jobs and process service requests for our clients. Also, their CRM system has never really been used before so there is no documentation/history on clients. Managers do not have the backs of their employees, they are all to scared of getting a bad CIQ score. Presently they are getting rid of most of the remaining National City employees. Being that Illinois is a fire at will state, it makes it easy. The EIQ is a farce. Because each branch is staffed with a small amount of employees, no one provides honest answers to the Gallup Poll Surveys they do, for fear of being identified and hence fired. Thus, changes to management are rarely made. This was the worst move I ever made.

Advice to Senior ManagementJust because you train a manager on Human Sigma, and they can demonstrate in front of you they can do it, does not mean that they are implementing it with their team. Too much management and not enough room to be who you are and perform the job function. Most important, the PNC culture that is in Pittsburgh never made it to the Chicago area. Very Sad. I had high expectations.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great culture, leadership needs revamped

    Financial Sales Consultant (Former Employee) Cambridge, OH

    I worked at PNC Financial Services Group full-time for more than 3 years


    Pros: The work was amazing. The products, amazing. The… Cons: The pay was HORRIBLE. Regional managers don't want to see… Advice to Senior Management: Watch your regional managers closely. Hire from within. … No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It's alright

    Switcher (Current Employee) Fort Wayne, IN

    I have been working at PNC Financial Services Group full-time for more than a year


    Pros: Stability, and the managers are pretty good at what they… Cons: Sales Sales Sales... hate that focus. Advice to Senior Management: Career Development. No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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