There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

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Good Company, Bad Pay

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - FSC in Port Saint Lucie, FL
Current Employee - FSC in Port Saint Lucie, FL

I have been working at PNC Financial Services Group full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Great balance between work and home

Cons

They don't pay very much!

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  1. Not a bad job, but there are better banks to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is a fair amount of work/life balance. My manager truly strived to give us time off for doctor's appointments, family needs, etc, but they weren't always able to. To be fair, this is branch-dependent.

    PNC does seem to care a lot about employee involvement, cooperation, and dedication. They don't always back it up with action, but they do seem to care.

    There are good benefits for part-time workers.

    Your schedule may change weekly, but you know exactly how many hours you're working, which is important for pay stability.

    Cons

    Sometimes, the two "sides" (tellers and platform employees) don't get along, and can be blamed for each others' mistakes. Again, this is somewhat branch-dependent, but the very nature of the setup makes this kind of thing likely.

    Part-timers only get 2.5 days of vacation time a year.

    Their performance reviews are unrealistic. A score of 4.5 out of 5 is considered to be, in the words of my manager, "awful." And if you get a customer at a bad time or if they were really angry, your branch's average could be affected for months.

    The pay is much less per hour than what other banks pay.

    We're told to refer to online policies and procedures, but many of these are missing or in strange locations.

    Not much upward or even sideways mobility. All of us at the branch had applied for other in-company jobs multiple times, and only one worker was ever able to transfer (to another section of the company entirely).

    Advice to Management

    Fix the online policies and procedures, and offer better pay to your employees. It's worth it for what you ask of them.


  2. Helpful (3)

    Pros outweigh the cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Itasca, IL
    Current Employee - Operations Specialist in Itasca, IL

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing benefits - 2 weeks vacation your first year, health/dental/vision, tuition reimbursement, commuter benefit, pension, pretty much anything you can think of you get for full-time.
    You never work too hard, you never work not hard enough. A bit of overtime is required but nothing over 46 hours per week.
    Incentive pay for exceeding work efficiency and quality
    Chance to move up in company. A great place to start a career. You can get pretty high up from starting on the bottom.

    Cons

    Turnover - employees are hired and fired constantly. In the 4 months I've been here they've added about 15 people and just as many have been fired, quit, etc.
    Not flexible with shifts, you'll be working your shift even if there are positions open on another one (from the turnover above)
    Policies seem to change weekly
    Depending on volume, you may be forced to work overtime one day and forced to leave early on another, losing those OT hours you put in.

    Advice to Management

    Get turnover under control. Make employees want to stay. Give them more time to learn the job (90 days sometimes isn't enough, especially when procedure changes 4-5 times inside those 90 days)


There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

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