There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

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Customer Service Rep

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Kalamazoo, MI
Former Employee - Customer Service Representative in Kalamazoo, MI
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at PNC Financial Services Group full-time (Less than a year)

Pros

Pay, people, pot luck, TRAINING was amazing they are very good a it

Cons

late nights and high call volume, stressful, negative customers, late shift

Other Employee Reviews for PNC Financial Services Group

  1. Stale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Financial Sales Consultant in Grand Ledge, MI
    Current Employee - Branch Financial Sales Consultant in Grand Ledge, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    40 hours a week, decent benefits.

    Cons

    not fully vested for 3 years, slow paced branches, forced cold calls, tedious


  2. Great experience in Philadelphia market, very diversity and great leadership, but in Pittsburgh is backward/inbreeding c

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Baltimore, MD
    Former Employee - Underwriter in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Good credit Training in Philadelphia market but lack in Pittsburgh

    Cons

    Inbreeding culture in Pittsburgh, only friends of the management able to move up, FAVORITSIM/ preferential treatments- regardless on their performance or education levels, turnover and Upper Management is typical old boys from Pittsburgh, not willing to change with culture and technology. For Veterans/minority only hire to meets the Federal Quota.

    Advice to Management

    Upper Management is typical old boys from Pittsburgh, not willing to change with culture and technology


There are newer employer reviews for PNC Financial Services Group
There are newer employer reviews for PNC Financial Services Group

See Most Recent

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