There are newer employer reviews for PNC Financial Services Group

 

Customer Service Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Kalamazoo, MI
Former Employee - Customer Service Representative in Kalamazoo, MI

I worked at PNC Financial Services Group full-time for less than a year

Pros

Pay, people, pot luck, TRAINING was amazing they are very good a it

Cons

late nights and high call volume, stressful, negative customers, late shift

Doesn't Recommend
Positive Outlook
Approves of CEO

1124 Other Employee Reviews for PNC Financial Services Group (View Most Recent)

Sort: Rating Date
  1.  

    Stale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Financial Sales Consultant  in  Grand Ledge, MI
    Current Employee - Branch Financial Sales Consultant in Grand Ledge, MI

    I have been working at PNC Financial Services Group full-time for less than a year

    Pros

    40 hours a week, decent benefits.

    Cons

    not fully vested for 3 years, slow paced branches, forced cold calls, tedious

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great experience in Philadelphia market, very diversity and great leadership, but in Pittsburgh is backward/inbreeding c

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter  in  Baltimore, MD
    Former Employee - Underwriter in Baltimore, MD

    I worked at PNC Financial Services Group full-time for more than 5 years

    Pros

    Good credit Training in Philadelphia market but lack in Pittsburgh

    Cons

    Inbreeding culture in Pittsburgh, only friends of the management able to move up, FAVORITSIM/ preferential treatments- regardless on their performance or education levels, turnover and Upper Management is typical old boys from Pittsburgh, not willing to change with culture and technology. For Veterans/minority only hire to meets the Federal Quota.

    Advice to ManagementAdvice

    Upper Management is typical old boys from Pittsburgh, not willing to change with culture and technology

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for PNC Financial Services Group

Worked for PNC Financial Services Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.