There are newer employer reviews for PNC Financial Services Group

 

CSA

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Associate  in  Lexington-Fayette, KY
Former Employee - Customer Service Associate in Lexington-Fayette, KY

I worked at PNC Financial Services Group full-time for less than a year

Pros

Training is really good. SOME managers actually care about helping you move up and grow.

Cons

Pay was not that great, but I think I was very underpaid because of a recruiter who offered me a rate for a teller position, then when I said I was expecting more (I told her the minimum I would accept) she just said OH you're a CSA, yeah we can definitely pay you that. So I'm pretty sure I should have been paid more.

In the branch where I worked, the teller supervisor, who is honestly the most negative and hateful person I have ever encountered in my life, drove the culture. So the culture was terrible. In other branches, it was great. If you are considering working there, I recommend trying to somehow get to know the people in your branch before accepting an offer. These are small places to work in, so one bad apple is impossible to avoid.

Advice to ManagementAdvice

When employees AND customers consistently complain about the behavior of an employee, it is probably a sign that the employee should probably move on to a different role.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1098 Other Employee Reviews for PNC Financial Services Group (View Most Recent)

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  1.  

    Okay experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Auditor  in  Pittsburgh, PA
    Former Employee - Internal Auditor in Pittsburgh, PA

    I worked at PNC Financial Services Group full-time for more than 3 years

    Pros

    Pretty decent pay, liked my coworkers, management wasn't too bad, good work/life balance

    Cons

    Advancement, politics, definitely a bit of favoritism

    Advice to ManagementAdvice

    Don't play favorites so much

  2.  

    Fantastic, dynamic organization to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group as an intern for less than a year

    Pros

    They truly care about their employees, and are dedicated to providing them with a work-life balance.

    Cons

    Nothing, I really enjoyed my time with PNC.

    Recommends
    Positive Outlook
    Approves of CEO
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