There are newer employer reviews for PNC Financial Services Group

well

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at PNC Financial Services Group part-time

Pros

-friendly environment
-professional but lay back

Cons

-computerize challenges
-stay with in policy and procedures
-saying the right words

Recommends
Positive Outlook
Approves of CEO
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  1. Ok company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Friendly, busy work place, can be rewarding

    Cons

    Working in a grocery store

    Recommends
    No opinion of CEO
  2. 1 person found this helpful

    Like in real estate, location is key.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Indianapolis, IN
    Current Employee - Customer Service Associate in Indianapolis, IN

    I have been working at PNC Financial Services Group full-time (more than a year)

    Pros

    Semi-set schedule, flexible vacation/personal time, good benefits.
    Excellent experience in customer service, crisis management, and loss prevention.
    Ability to move from part to full time is easy enough, but beware the glass ceiling with your position. You may be stuck there for longer than you want.

    Cons

    Nearly constant coaching for very trite matters. Intense focus on sales mixed with random Gallup surveys leads to policy inconsistencies and the feeling that goals can never be accomplished.

    Very poor work/life balance on the retail side. I have been advised to increase product knowledge outside of operating hours. Some clients have personal contact with managers, meaning that their days never end.

    Some branches have a regular ebb and flow of new money, others have to juice carrots. Hope and pray you're in the former, not the latter.

    Advice to ManagementAdvice

    Hire the right person for the branch, not just to put a body on the line.
    Chill out on sales. Not everyone who walks through your door is another opportunity. Some people just need a problem solved.
    Coaching should be used to encourage growth, not to fit a square peg into a round hole.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for PNC Financial Services Group

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