1083 Employee Reviews (View Most Recent)

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What is the direction

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Branch Manager  in  Saint Louis, MO
Current Employee - Branch Manager in Saint Louis, MO

I have been working at PNC Financial Services Group full-time for more than 5 years

Pros

Good healthcare coverage. Working hours are good. Wall Street likes the company right now. Good technology available to consumer customers.

Cons

Very high turnover. Goals are built on all of the lines of business working together, and that doesn't happen when many of the Investment positions, and Mortgage positions are consistently vacant. Branch Market leadership only used this market as a "stop over" to a different position, and really undermined morale. Little opportunity for career growth.

Advice to ManagementAdvice

Hold lines of business accountable for referrals back to the branch. Everything seems to fall back on the branch employees, and when that occurs, turnover levels increase dramatically. Be realistic of the expectations in new markets vs. established markets. You talk about Employee Engagement, and get data back on it, but the "good" data, may not be an accurate measure of the true feelings of the employees.

Doesn't Recommend
Positive Outlook
Approves of CEO

Other Reviews for PNC Financial Services Group

  1.  

    Pretty good, and getting better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at PNC Financial Services Group full-time

    Pros

    Note: I work at corporate headquarters, so these may not apply to branches, operations, or other customer facing areas.
    Depending on who you work for, work/life balance is very good.
    In spite of what some may suggest, the opportunity to move around within the organization is good for performers.
    They still do merit based pay raises.
    There is a building focus on improvement.
    For a bank, good job security. FTE reduction is always a last resort - the reason you haven't seen the headlines regarding layoffs for PNC like you have for other large financial institutions.

    Cons

    Technology is still a ways off from where it needs to be, but they are working on it. Example - no wifi, and they are only just this year upgrading from Windows XP.
    The culture is very set in its ways and does not react well to change. This results in a lot of under-utilized human capital. Example - finance experts spend far more time slicing and dicing in excel to transform data than actually conducting financial analysis.

    Advice to ManagementAdvice

    Increase emphasis on continued training.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Centreville, AL
    Current Employee - Teller in Centreville, AL

    I have been working at PNC Financial Services Group part-time

    Pros

    Overall an easy job and great coworkers

    Cons

    Some the Goals are unreachable

    Advice to ManagementAdvice

    Hire more people in the branches

    Recommends
    Neutral Outlook
    Approves of CEO
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