PNC Financial Services Group

  www.pnc.com
  www.pnc.com
There are newer employer reviews for PNC Financial Services Group

3 people found this helpful  

Good company on solid footing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Pittsburgh, PA
Current Employee - Anonymous Employee in Pittsburgh, PA

I have been working at PNC Financial Services Group full-time (more than 5 years)

Pros

They do take care of their employees. Decent 401k and pension, and they encourage employees to take advantage of it. Decent salary, excellent opportunity for career growth.

Cons

They have restructured their quarterly bonus , and not in a way that favors the employees. There can be a lack of communication at times too.

Recommends
Neutral Outlook
No opinion of CEO

1240 Other Employee Reviews for PNC Financial Services Group (View Most Recent)

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  1. 3 people found this helpful  

    Great company, but undergoing a lot of change; uncertain if for the better or worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Services Analyst in Pittsburgh, PA
    Current Employee - Enterprise Services Analyst in Pittsburgh, PA

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    This is a great, stable company, and among the largest employers in Pittsburgh. Work life balance is said to be an important part of the culture at PNC, and fellow employees are generally very teamwork-oriented and happy to offer advice.

    Cons

    This company is undergoing significant change, especially in the area of Technology and Operations. This comes following the retirement of several key executives, including the former CEO. All of the organizational change has contributed to high anxiety and has made this company a relatively unpleasant place to work over the past year. This will change over time, but is expected to continue for the next few years.

    Expense management is a high priority in order to improve PNC's efficiency ratio as compared to peer banks. This affects employees by making it difficult to advance, or to receive salary increases. It also means that salaries do not keep pace with cost-of-living increases.

    The company places a lot of focus on its annual Gallup Employee Engagement Survey results. PNC scores well on this survey as a company, and has received Gallup's "Great Places to Work" recognition. The results are steeped in Gallup research, can be anonymously broken down by department, and seem to suggest clear areas for improvement. I found that the results led to a lot of action, but not to outcomes that might actually budge the needle. For example, one question focuses on whether employees understand what is expected of them at work, and another focuses on whether employees have the tools to do their job effectively. Both of these questions received low scores in my department. While management rallied around the low scores, invested considerable time in analyzing the scores, and assigned employees to work on improving the scores, the seemingly obvious solutions never materialized. One would have expected such scores to result in better training, more growth opportunities, and improved employee-technology.

    Finally, PNC is such a large enterprise that it is a management-by-committee environment. No one person makes any decisions, which means difficult decisions are rarely made. The committee structure ensures that the organization moves very slow. In fact, it can take as many as three months for information to get from the bottom to the top because there are so many levels of management, and so many meetings for those managers to attend. With all of these meetings, mid-level managers are always trying to get into more meetings, and especially trying to get into meetings with more-senior-level managers. Being "in the know" often takes precedence over one's day job, and suddenly these managers are too busy to actually be productive. In any given meeting, it seems like there are only a handful of people actually doing work, i.e. having developed some work-product or other evidence of their work. Everybody else just heads from meeting to meeting trying to shell out "advice" and complaining about being caught up in their busy schedules. I would argue that the 9,500-some member Technology and Operations area could get the same level of productivity by eliminating about a quarter of mid-level and upper-mid-level management, as they're only around to be involved in this game of meeting charades.

    Advice to ManagementAdvice

    Expense management should not take precedence over keeping your talent engaged and ensuring they are growing and developing their skills. If you neglect them, they will become less-productive or leave.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group part-time

    Pros

    very good people to work with

    Cons

    everything was good and organised

    Recommends
    Approves of CEO
There are newer employer reviews for PNC Financial Services Group

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