PNC Financial Services Group

www.pnc.com
There are newer employer reviews for PNC Financial Services Group

 

Great hours, good benefits, fair pay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Operations Analyst in Louisville, KY
Current Employee - Operations Analyst in Louisville, KY

I have been working at PNC Financial Services Group

Pros

Great job security, PNC is the 5th largest bank in deposits in the nation. The work is challenging but in my position I am able to completely leave my work at work. Weekends and holidays off, vacation time and sick days are generous. I really feel that my supervisors care about my growth in the company. There are limitless oppurtunities for moving up.

Cons

Things are always changing, it is hard to keep up. There are so many departments and most of the time poor communication between them. There are a lot of miss directed calls and it is hard to provide quality customer service when you have to transfer customers about 4 times to get them to the right place.

Advice to ManagementAdvice

Provide more training on what the different departments within PNC do. Make customer service more of a priorty in backoffice departments.

Recommends
Approves of CEO

1313 Other Employee Reviews for PNC Financial Services Group (View Most Recent)

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Kalamazoo, MI
    Current Employee - Anonymous Employee in Kalamazoo, MI

    I have been working at PNC Financial Services Group

    Pros

    work-life balance
    assistance to new mothers

    Cons

    Lack of visible diversity in upper management

    Advice to ManagementAdvice

    Seek and increase diversity (multi-culturally) in upper management

    Recommends
  2.  

    PNC is a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Pros

    good atmosphere, good people---immediate managers sensitive to employee needs

    Cons

    in my experience upper management while comfortable with the big picture were challenged in integrating new technology globally to increase productivity. With a extreme knowledge void in customer contact system remedies could only come from a concerted effort from up high

    Advice to ManagementAdvice

    Same as above--the firm is good at setting goals and achieving them....would just like to have seen some additional flexibility

    Recommends
    Approves of CEO
There are newer employer reviews for PNC Financial Services Group

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