PNC Financial Services Group Employee Review

Current Employee – been working at PNC Financial Services Group

Pros – Great job security, PNC is the 5th largest bank in deposits in the nation. The work is challenging but in my position I am able to completely leave my work at work. Weekends and holidays off, vacation time and sick days are generous. I really feel that my supervisors care about my growth in the company. There are limitless oppurtunities for moving up.

Cons – Things are always changing, it is hard to keep up. There are so many departments and most of the time poor communication between them. There are a lot of miss directed calls and it is hard to provide quality customer service when you have to transfer customers about 4 times to get them to the right place.

Advice to Senior Management – Provide more training on what the different departments within PNC do. Make customer service more of a priorty in backoffice departments.

Yes, I would recommend this company to a friend