PODS

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56 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great company. Tremendous growth potential

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager  in  Clearwater, FL
Current Employee - Manager in Clearwater, FL

Pros

Proven growth and profitable. Future looks bright. New products and services being developed.

Cons

Needs a lot of systems and processes put in place

Advice to ManagementAdvice

Keep moving forward on your processes and your people strategies

Recommends
Positive Outlook
Approves of CEO

Other reviews for PODS

  1. 2 people found this helpful  

    Not that great...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Clearwater, FL
    Former Employee - Customer Service Agent in Clearwater, FL

    Pros

    The pay for customer service is fair for the area in Clearwater.

    Cons

    Don't believe the hype about free food. It pretty much was loafs of bread and jars of peanut butter and jelly. A lot of preassure with regards to call time management. Basically, they want you off the call as quickly as possible, regardless of whether or not the customer understands or is happy with the service. Their idea of "providing world-class customer service is a joke.

    Training doesn't make sense. SO much time is spent on training for sales and very little for your job function as a customer service agent.

    Advice to ManagementAdvice

    Get better floor managers. All you have is uneducated reps that have been promoted to manager. It would be nice if you attempted to get well qualified (i.e; a college degree of some sort) to help run your company and provide the proper support to your staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Watch out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Supervisor  in  Clearwater, FL
    Former Employee - Call Center Supervisor in Clearwater, FL

    Pros

    Great place to learn (on your own and with no support) and great coworkers (unless they are under pressure then they will turn on you as soon as they can)

    Cons

    If your not one of the in crowd you can forget about advancement or longevity.
    If you don't grow and learn then you paint a bulls eye on yourself because your not motivated however if you learn too much then your a rebel and you can not be controlled.

    Advice to ManagementAdvice

    Communicate with your people. Even if it's not the best news they need to be able to plan and not have to always be in a reaction state of mind.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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