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Helpful (4)

Help Desk

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Help Desk in Houston, TX
Former Employee - Help Desk in Houston, TX

I worked at PROS part-time (More than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Great exposure to learn new technologies

Cons

Short-staffed IT department demands you to perform a lot of work outside your pay grade

Advice to Management

Increase department size to accommodate for the workload or start paying employees correctly

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  1. Helpful (2)

    A great and innovative company to work for with a positive outlook.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at PROS full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get to to work on a lot of the latest technologies.
    Executives are very easy to talk to even as far up as the CEO.
    The culture is becoming more employee focused, with new facility upgrades and more numerous employee events.

    Cons

    Can be very unsatisfying if you are working on one of the "forgotten" products with very few customers.
    A few managers do not seem to care about their reports. Thankfully there are less of these as time goes by.
    Compensation can be very inconsistent.

    Advice to Management

    Focus on continuing to improve the culture and making it more fun for employees. It will help build a family that will work together much more effectively.


  2. Helpful (1)

    Fabulous group of employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PROS full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very intelligent and highly educated population of employees. The people are amazing and make it easy to go to work, even when your workload is insane!!!

    Cons

    The shift from a small family run company to having doubled in size in the last two years is challenging. They need to clean house of some of the "old" regime as they are struggling to move forward. Most Leaders/Managers grew up in the company so they have no ideas to contribute from external experiences. They also struggle to make decisions.

    Advice to Management

    Andres is a great CEO and cares about the employees. Keep up the good work. The CFO needs to retire. Some of the decisions he makes or things that he gets invoved with are ridiculouos and show an archaic mindset. Other Senior leaders need to respect that Andres is the CEO and stop trying to build your organizational empires which you think reflects that you should have been selected for CEO. Get over it. Most of you wouldn't last a second in a large company and you certainly wouldn't be a senior leader.


There are newer employer reviews for PROS
There are newer employer reviews for PROS

See Most Recent

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