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There are newer employer reviews for PSCU

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Great Company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Project Manager in Saint Petersburg, FL
Former Employee - Project Manager in Saint Petersburg, FL

I worked at PSCU full-time (More than 3 years)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

Flexible work life balance available for most people.

Cons

Very few advancement opportunities available.

Advice to Management

Look in house for talent first.

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  1. Helpful (1)

    I don't know you, but I know you deserve better than what this company can pay you!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at PSCU full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly coworkers who treat each other with respect, which is good because you'll need a shoulder to cry on after taking 100 calls a day from members who abuse you, and a system of call center metrics designed to take away any motivation for a bonus! I spent two years second guessing myself about this company. As a single mom, I was forced to work holidays instead of spending time with my children, and was rewarded with a 25 cent an hour raise after two years of loyalty.

    Cons

    The list of cons is too long to write, but the problem starts with an outdated business model, inferior technology and a real serious issue with work life balance. Simply put, the call center expects 24/7 commitment from everyone while paying embarrassly low wages. Companies like this take advantage of the poor economic environment, but when things do turn around they won't survive, because people remember how truly awful they were treated!

    Advice to Management

    No advice for management, just wanted to spare others From making the same mistake I did.


  2. Former Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Phoenix, AZ
    Former Employee - Account Executive in Phoenix, AZ

    I worked at PSCU full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great "newer" offices and easy to access from all parts of the Valley. Co-workers were great and helpful when starting since there is no formal training. You're expected to hit the ground running

    Cons

    Long hours and the expectation that when you're salaried you're available 24/7 to your customer

    Advice to Management

    Let go of the "old boys" club network and listen to what the people below you have to say about the environment.


There are newer employer reviews for PSCU
There are newer employer reviews for PSCU

See Most Recent

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