Pacific Gas and Electric

  www.pge.com
  www.pge.com
There are newer employer reviews for Pacific Gas and Electric

1 person found this helpful  

Good benefits and job stability

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in San Jose, CA
Current Employee - Customer Service Representative in San Jose, CA

I have been working at Pacific Gas and Electric full-time (more than an year)

Pros

Great coworkers, nice management, good location

Cons

Very easy work that's too repetitive. It doesn't allow any room for creativity.

Advice to ManagementAdvice

Please find away to make CCO environment less stressful and allow more freedom. The answer to reducing turnover and excellent customer service is making sure the CSRs are happy.

Recommends
Neutral Outlook
No opinion of CEO

445 Other Employee Reviews for Pacific Gas and Electric (View Most Recent)

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  1. 2 people found this helpful  

    Varied Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Gas and Electric

    Pros

    -Great location in San Francisco.

    -Tuition reimbursement that no one seems to take advantage of.

    -Up until 2013, the health care plan was very good, however, that changed.

    -Generous pension for people who were with the company before 2013.

    Cons

    -No respect for higher education. You will have Directors in the Company who have never been college who resent people who have graduate school degrees.

    -Sexist company full of older, white men who treated well-educated young women like secretaries from a bad episode of "Mad Men." However, this has to do with the demographics of the company: older white men over 50. It's been referred to as the "silver tsunami."

    -Ridiculously small pay raises and bad bonuses: $25 gift cards to Safeway that cause $10 to be deducted from your next paycheck? Seriously??!!

    - Forced ranking in performance reviews: they will throw someone under the bus even if everyone is performing. They borrowed this concept from Enron's rank and yank.

    -HR department can be ineffective when dealing with complaints of sexual harassment.

    -No flexibility with work: telecommuting is like pulling teeth. People clockwatch like nobody's business.

    Advice to ManagementAdvice

    Join the Year 2013. Stop running the Company like it's 1954. The internal dysfunction is apparent to people on the outside, which is why certain cities want to leave the service territory. No other investor-owned utility in the state has CCA problems.

  2.  

    Bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Architect in San Francisco, CA
    Former Employee - Data Architect in San Francisco, CA

    I worked at Pacific Gas and Electric full-time (more than an year)

    Pros

    Good challenges . More appropriate data challenges for a data architect.

    Cons

    Bureaucracy. Solution architects know nothing. Rely on Tools than technical architects/

    Advice to ManagementAdvice

    Does n't matter to them

    Recommends
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Pacific Gas and Electric

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