69 Employee Reviews (View Most Recent)

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Once growing company, past its prime with no leadership or inspiration for employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - IT Staff  in  Novato, CA
Former Employee - IT Staff in Novato, CA

I worked at Pacific Pulmonary Services full-time for more than 5 years

Pros

Caring, devoted and fun loving people. Good benefits package, pay and incentive. Flexible and compassionate when there are family needs or a personal crisis.

Cons

Managers, directors and VP's are highly skilled and competent folks when it comes to their areas of expertise, but they have absolutely no leadership or people skills. Unreasonable and untimely requests are made that will interfere with your personal life and you will need to change your plans, even if you have previously made commitments and paid for them. If you don't you will be given the cold shoulder. Communication through out the company is poor and so is HIPAA compliance. They have meetings where they tell you things are turning around and then they have another round of lay offs. The company has also been under investigation by the FBI for over 2 years and no one will say why or when it will end.

Advice to ManagementAdvice

Hire more workers and less chiefs. Require that all managers and above either have a background in transformational leadership or start providing training for this. Telling people to get it done with less or else is not the way to get optimal performance from your employees.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Pacific Pulmonary Services

  1.  

    Medical Device Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PCC  in  Chicago, IL
    Former Employee - PCC in Chicago, IL

    I worked at Pacific Pulmonary Services full-time for less than a year

    Pros

    Autonomy to get job done...

    Cons

    Lack of stability in management, too much change

    Advice to ManagementAdvice

    Revamp management team and provide solid foundation for employees to build upon

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    A lot of change, can they turn it around?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid Level Manager  in  Novato, CA
    Former Employee - Mid Level Manager in Novato, CA

    I worked at Pacific Pulmonary Services full-time for more than 8 years

    Pros

    PPS provides services to chronically ill respiratory patients, as the population ages the need for these services will only increase. The company has a history of growth and success and maintains a reputation for delivering good service to and taking good care of patients.

    Cons

    The industry is at the forefront of the changes to the healthcare marketplace. Reimbursement for the services they provide have been reduced by over 50% in the past 7 years, and there is no way to know if they have reached the bottom. This change has led to staff reductions of over 33% (1500+ to less then 950) and a new management team. The new management team members have little experience in the DME industry and appear to be without a plan beyond cutting expenses and hoping (remember hope as a strategy?) the remaining field managers can find a way to increase sales while continuing to eliminate headcount.

    Advice to ManagementAdvice

    Without a unified strategy the company would seem to have little chance of success. I would develop and present a plan forward that includes services beyond oxygen, sleep and medications. The team needs to know what will make the company different and what role each person can play. Give the team a reason (beyond Sr management's turnaround bonuses) to stay and help make PPS successful again.

    This site must also be updated, Chris Kane left the company in mid-2013 and Jane Thomas, the former VP HR is now the CEO.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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