There are newer employer reviews for Pacifica Hotels
There are newer employer reviews for Pacifica Hotels

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Work here if you're happy with never growing in a corporation.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front Desk in Pacifica, CA
Current Employee - Front Desk in Pacifica, CA

I have been working at Pacifica Hotels

Pros

To meet new people from all around the world. Friendly front desk staff and lovely housekeeping staff.

Cons

The downsides include poor management, a lousy restaurant, and mediocre maintenance.

Advice to Management

Senior management should pay attention to the needs of their employees. They should take the steps necessary to making the hotel a viable location for everyone.

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  1. Simply Honest - Great Service Provider

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Laguna Beach, CA
    Former Employee - Anonymous Employee in Laguna Beach, CA

    I worked at Pacifica Hotels full-time (More than a year)

    Pros

    Great Guest Service Training provided. Family run but professional casual modern look. Little things, that are still FREE IN-ROOM for guests, ALWAYS great making them feel happy and not ripped off if location is already in prime setting. Cleanliness and attention to detail is superb !!!

    Cons

    Too many things FD people need to do compromising full attention to guest arriving or departing. Dated computer systems - but seem to work better than newer high-tech confusing flou flous. Listen to your guest service agents more !!! - They see it all, hear it all, deal with it all, know a lot ! Be more open to improvement and listen to your people !!! They wanne help you be better, more efficient and contribute to your very essential successes.

    Advice to Management

    Pay the "Little Guy" more who is - THE First FACE - your guests see and encounter !!! Pacifica Hotels provides awesome guest service training . If they could only realize more money and way more incentives for your *INCREDIBLE* guest service agents, then they will KEEP THESE GOLDEN PEOPLE around longer and make your regular and corporate return travelers "Feel even more at home" with the same faces who become FAMILY in a sense and keep on providing a *safe home* away from home for all guests ! --- RETURN BUSINESS GUARANTEED ...even more with good people sticking around.


  2. Helpful (1)

    Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Luis Obispo, CA
    Former Employee - Anonymous Employee in San Luis Obispo, CA

    I worked at Pacifica Hotels part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great management and awesome benefits, including paid vacation time. Very generous with pay as long as you are a good employee! I have worked in hotels for 4 years and Pacifica was the best employer by a long shot. So my advice is work hard and you will be rewarded.

    Cons

    They are a fairly large company so you rarely see upper management. But they have a GREAT human resource department.


There are newer employer reviews for Pacifica Hotels
There are newer employer reviews for Pacifica Hotels

See Most Recent

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