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Great job until you hit the glass ceiling

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager Panera Bread
Current Employee - Assistant Manager Panera Bread

I have been working at Panera Bread full-time for more than 3 years

Pros

Growing company.
Has strong values.
Gives back to the community by donating leftover product.
Relaxing atmosphere for customers.
Friendly regulars.

Cons

Long work weeks. Hard to make a balance of personal/professional life.
Poor compensation for 60+ hr work weeks.
Poor communication.
Lack of consistency.

Advice to ManagementAdvice

Don't make false promises to the staff that bleeds for your stores if you have no intention of promoting them.
Create realistic goals for ticket times and allow adequate hour/week compensation for training new staff.
Rethink the flow in some of the locations. There are a lot of bottle necks in several locations' floor plans.
Put less stress on Promoter Score. Allow it to be a true interpretation of customer's feelings rather than a rant session for a slight hiccup in customer service. This only leads to cheating in a flawed system.
Also, security cameras in the walk ins and freezers would help account for food loss...holds people accountable for the "honesty and integrity" piece.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Panera Bread

  1.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Barista  in  San Diego, CA
    Current Employee - Cashier/Barista in San Diego, CA

    I have been working at Panera Bread part-time for less than a year

    Pros

    Awesome food which means delicious lunches on every shift. Good discount. Overall a good company and treats employees fairly.

    Cons

    My location can get extremely busy and management doesn't always schedule enough people to cover all the chaos. It can be frustrating but I've gotten used to dealing with short staff

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Hard work for very little pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer  in  Boca Raton, FL
    Current Employee - Associate Trainer in Boca Raton, FL

    I have been working at Panera Bread part-time for more than a year

    Pros

    Coworkers are great. Managers are very flexible with scheduling and it's easy to take time off.

    Cons

    It is a very fast paced environment which requires you to work hard, however the pay does not match the work you preform. Raises are almost never given and most employees start at minimum wage.

    Advice to ManagementAdvice

    Give raises to people who deserve them. When an employee is hard-working and loyal they should be rewarded with even a small raise, not by having to see new people get hired at a higher starting pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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