There are newer employer reviews for Panera Bread
There are newer employer reviews for Panera Bread

See Most Recent

Great Company, Understaffed

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Production Line in Newport, RI
Former Employee - Production Line in Newport, RI

I worked at Panera Bread part-time (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Hard working co-workers and flexible hours. Amazing cleanliness with a true commitment towards satisfying their customers. Thorough training process

Cons

Terrible management who hated their jobs. Every shift i felt we were understaffed, with most times managers cutting employees shifts even if it meant placing a unfair work load on another employee. Overworked their employees for the wage a associate was paid.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (2)

    Not something I'd like to do again

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Lexington-Fayette, KY
    Former Employee - Assistant Manager in Lexington-Fayette, KY

    I worked at Panera Bread full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The "corporate culture" seems very positive. The ideas of being green, and the ideals that they say they expect stores to live by.

    Cons

    Upper management doesn't do what the corporate culture dictates. One of the cultural values is "No Jerks," but most upper management treats associates and lower level managers like they are nothing. Every year a "Warmth Survey" is completed by all managers and employees, and even though it's supposed to be anonymous, the managers all guess what is said by employees and treat them terribly based on their feedback if they don't like what's said. I'm sure that's happening at higher levels as well. Disagreement is not tolerated. New ideas are not tolerated. It's a stifling environment to work in.

    Advice to Management

    If the corporate culture is "No Jerks," it is past time to reevaluate who is working in upper management positions (such as district manager and above). In the last few years, it has only gotten worse and worse- each person they bring in to do the job is worse than the last. There is no acceptable way to address a concern when your general manager and your district manager are best friends. Also, figure out anew formula for whether or not "labor costs" are acceptable. It got to the point where it was nearly impossible to run acceptable labor without sacrificing customer service. Oh, I could go on and on, but I'm trying not to dwell on the past anymore...


  2. Helpful (3)

    long term manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Saint Louis, MO
    Current Employee - General Manager in Saint Louis, MO

    I have been working at Panera Bread full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    decent hours if you have no family

    Cons

    you will never achieve satisfaction with higher management, always changes

    Advice to Management

    work a day in a managers shoes


There are newer employer reviews for Panera Bread
There are newer employer reviews for Panera Bread

See Most Recent

Work at Panera Bread? Share Your Experiences

Panera Bread

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.