Panera Bread

www.panerabread.com
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4 people found this helpful  

What a shame

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager in Clearwater, FL
Former Employee - Manager in Clearwater, FL

I worked at Panera Bread full-time (more than a year)

Pros

They donate the unsold baked goods to shelters at the close of business. The products used to make the food are high quality.

Cons

The upper management of the Covelli Franchises are ruthless and inhumane to their managers and each other. As a manager I was paid for 40hrs a week but never worked fewer then 60, with no additional pay or reward. They were experts at making big promises only to never fulfill them. The crucial point is how unprofessionally they treat their managers, I was cursed at, called on my personal cell phone at all hours of the day and night, expected to make runs to other stores on my own time using my own car and gas without even a tiny glimmer of appreciation. The turnover rate for managers was extremely high, I lasted two years, far longer then most. It wasn't unusual to see a manager break down and walk off the job. Character assassination at it's worst. Finally, the actual food knowledge of the upper management was laughable. A superior of mine was in the location I managed for a quality check, I explained to her the the steam table was running too hot and breaking the soups. She had no idea what I meant.... this was my boss. Ugh.

Advice to ManagementAdvice

Take care of your people and they will take care of your restaurant. If you treat your managers like garbage, what outcome to you expect??

Doesn't Recommend
Neutral Outlook
Approves of CEO

1550 Other Employee Reviews for Panera Bread (View Most Recent)

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  1.  

    Awful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    Hopefully you land a great GM.
    Team members are great and will follow your lead.
    Guests are awesome.

    Cons

    No real leadership once you get above the GM level.
    Regional director has no idea what's going on; been on the sidelines too long.

    Advice to ManagementAdvice

    Why don't you actually check on your regionals AND not let them know when you're coming into town?!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    All depends on management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread full-time (more than 3 years)

    Pros

    Awesome GM (at my store)
    Great employee discount.
    Friendly atmosphere
    Lots of regular customers

    Cons

    Company is caring less and less about employees (taking away time and 1/2 pay on holidays, no longer offering raises for becoming trainer, annual raises are literally just pennies)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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