Panera Bread

  www.panerabread.com
  www.panerabread.com
There are newer employer reviews for Panera Bread

2 people found this helpful  

Lots to do and no funding

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Sunset Hills, MO
Current Employee - Anonymous Employee in Sunset Hills, MO

I have been working at Panera Bread full-time

Pros

Working at the Support Center you get a few nice perks - free food in the morning, unlimited soda/coffee, etc., an employee discount, and can get free delivery for your lunch. The people are actually very wonderful - good people who are hard workers. That's pretty much where it ends.

Cons

The benefits for a company this size and this well performing are horrible and insulting. The 401k is not good (1-yr wait), short term disability is horrible (doesn't even cover the actual percent of your pay it says), and vacation is attrocious and non-negotiable.
The company works you extremely hard and has very high expectations. That's great if they are willing to give you the support necessary (people, technology, resources, etc.) but they don't.
The CEO (not Bill, but Ron) presents one image to the street, but interally it is very different. He is definitely a visionary and has done great things to make this company what it is, but he does not see the value in investing in his people.
They also are not very open and encouraging to new people. They hire you because of your experience and what you bring to the table, but then they expect you to actually keep your mouth shut for at least a year (yet hold you accountable for work that needs to be done). Executives are known as saying it takes at least 6 months to figure out where the bathroom is to new hires.

Advice to ManagementAdvice

Invest in your people. Stop being cheap. There's more to the organization than just the cafes. And trust the people you hire, their opinions and experience.

Doesn't Recommend
Negative Outlook

1366 Other Employee Reviews for Panera Bread (View Most Recent)

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  1.  

    Not the worst job out there, but close.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time in West Lafayette, IN
    Former Employee - Part Time in West Lafayette, IN

    I worked at Panera Bread part-time (less than an year)

    Pros

    If you are a student and need a part time job this is an okay place to work because they open early and close late, so there will undoubtedly be a shift that fits around your class schedule. The environment in some stores is better than in others, and that mostly depends on the management.

    Cons

    The only "transferable skills" you are going to learn are going to be cultivated in your attempts to deal with this work environment.
     Management is usually completely incompetent and rushed. Trainers (or at least mine) are unwilling to help out new employees and were often openly hostile. Fellow employees hate being there and in my experience didn't even bother to introduce themselves. Shifts are outrageously long and you are not expected to ask for a break. People are promoted to management positions based on how long they have worked for the company, not on whether or not they have any management skills.
    So you are definitely going to learn a lot: how to stay cool under pressure, how to work quickly and efficiently, how to pay close attention to detail. You will also inadvertently learn a lot of great management technique: how to make everyone feel comfortable and welcome in their workplace, how to get the best out of your employees, how to read a frantic situation and who to put where to help fix it, how to say "please" and "thank you", and how to reward your employees for a job well done.

    Advice to ManagementAdvice

    When regional managers come in to review and inspect the store, they need to do so inconspicuously. Ask some of the part-time or non-management employees how they think things are going. Sure, you will get some people who just want to rant and rant about an isolated incident, but you might also get some really great information about how your company is being run on the ground level.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    A job that caters to customers and changes between locations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer in New York, NY
    Current Employee - Associate Trainer in New York, NY

    I have been working at Panera Bread full-time (more than an year)

    Pros

    Employee discount on food.
    Paid vacation after 18+ months.
    Health plan and benefits.

    Cons

    Associate call outs depending on management.
    Promotions don't come with a raise.
    Requesting days off aren't guaranteed in some store locations.
    Favoritism is clearly present.
    Comments made towards employees can many times be disrespectful.
    Associates are scheduled to work doubles without consent.
    Promotions are difficult. Upon hire associates are told that the company hires from within.

    Advice to ManagementAdvice

    Listen and follow up with employee concerns.
    Managers should maintain composure during pressure.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Panera Bread

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