Panther Expedited Services

  www.pantherexpedite.com
  www.pantherexpedite.com
There are newer employer reviews for Panther Expedited Services

2 people found this helpful  

Promised the stars in the interview, delivered a high stress work environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - CSP in Seville, OH
Current Employee - CSP in Seville, OH

I have been working at Panther Expedited Services full-time (more than an year)

Pros

If you like to be stressed this is a perfect job for you.
The training staff is nice.
Workers are nice when they aren't yelling and arguing with each other.

Cons

Yelled at daily by drivers with situations that are completely out of my control.
Far far far outdated software.
Only was trained for 2 weeks, needed 4-6.
System crashes daily.
No accountability
Rules of the company are very hazy
Very little instruction or guidance

Advice to ManagementAdvice

Management does well for the amount of work they have to do. The company seems to have grown so quickly they let there program interface fall by the wayside and the entire Panther team has to suffer to endure intrans.

Doesn't Recommend
Neutral Outlook
Approves of CEO

24 Other Employee Reviews for Panther Expedited Services (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Not what I expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seville, OH
    Former Employee - Anonymous Employee in Seville, OH

    I worked at Panther Expedited Services full-time

    Pros

    Benefits are decent.
    People with no degree but over 4 years experience at Panther are getting paid the same as people with zero experience and a degree (doesn't matter what the degree is in).

    Cons

    Some people are friendly, very few people are helpful.
    Constantly bombarded with angry driver phone calls about situations that are completely out of my control.
    Supervisors give advice to dispatchers to lie to drivers to get what they want, so it's no wonder the drivers always angry--they're constantly being deceived.
    The computer system they use is SO OLD it's unbearable. People who have been there for years know the ins and outs of it, while newer people are never taught how to use it, and instead are trained on the NEW system, yet, are criticized for not knowing how to use the old system! (confusing, I know).
    There is an awkward atmosphere between people with degrees and the people without degrees who are on the same team. The people without degrees seem to resent the ones who actually do have them.
    There is a lack of professionalism throughout the entire company. The supervisors are constantly gossiping and swearing, with no regard as to who is listening or what needs to be done in terms of business.
    They have over a 70% turnover rate because they are constantly letting people go, for no good reason at all.
    They only train people when they want to, to suit their needs regardless of what the employee does to prove themselves ready for more work. Which also leads into the fact that everyone says there is "plenty of room to move up and build your career," when in fact, there was no room at all.
    Overall, a place that is full of deceit and unfairness.

    Advice to ManagementAdvice

    Act like professionals. Treat others with respect and dignity. Do what you say you will or at least have the courtesy to explain actions so that everyone knows what is going on.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL

    I worked at Panther Expedited Services

    Pros

    Good benifits including health insurance , life , 401k. Many oportunities for advancment in the ohio headquarters . Not so much in the satelite offices.

    Cons

    They start their employees out at a low salary , usually as a driver manager then within a few months up to CSR .

    Advice to ManagementAdvice

    Need to invrease the starting pay to attract good talent. Also poor perfoming employees are not pushed to do better .

    No opinion of CEO
There are newer employer reviews for Panther Expedited Services

Work at Panther Expedited Services? Share Your Experiences

Panther Expedited Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.