438 Employee Reviews (View Most Recent)

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Probably one of the best part-time jobs out there but no real career opportunities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Pizza Delivery Driver  in  Tallahassee, FL
Current Employee - Pizza Delivery Driver in Tallahassee, FL

I have been working at Papa John's full-time for more than a year

Pros

As a driver, the scheduling is flexible and tips make budgeting much easier and account for up to two-thirds of the pay on a fairly regular basis. Obtaining a job is easy for anybody with a running vehicle and at least relatively clean driver history check

Cons

Low barriers to job entry means it's not uncommon to spend a few months to a year reluctantly working with an abrasive co-worker. The Tallahassee franchise in particular makes drivers stay clocked in as drivers while cleaning the store to skirt minimum wage laws, management positions begin with pay less than a dollar above minimum wage and the most dedicated employees typically only receive a raise of an extra 25 cents an hour after some fairly extensive pleading

Advice to ManagementAdvice

Due to inflation devaluing money and lessons learned from experience making an employee more efficient, an employee that receives the same pay rate year after year is ultimately doing more work for less pay and (s)he will have no motivation to try harder than (s)he did yesterday. In short, once you run out of carrots, you may as well throw away the sticks.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Papa John's

  1.  

    Easy job, Minimum wage, Questionable company, Decent coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pizza Delivery Driver  in  Lake Forest, CA
    Current Employee - Pizza Delivery Driver in Lake Forest, CA

    I have been working at Papa John's part-time for more than 3 years

    Pros

    -Being either a delivery driver or a general manager is the best way to go. Don't even bother working at a franchise store if you're going to be an in-store employee or an assistant manager. Both get very little pay.
    -Relatively low stress and easy job, depending on how managers treat you.

    Cons

    -Sometimes you're required to stay later than you plan for.
    -Sometimes the managers treat you unfairly or try to enact stupid policies.
    -Sometimes it's hard to get enough hours.
    -Sometimes you have to take cuts in hours.

    Advice to ManagementAdvice

    Don't make up your own policies. Be fair. Don't get a power trip.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Papa John's 2013

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator  in  Louisville, KY
    Former Employee - Marketing Coordinator in Louisville, KY

    I worked at Papa John's full-time for more than 8 years

    Pros

    Extremely high attention to product quality and customer service at the restaurant level. Overly excessive emphasis on customer who order online by over-discounting their orders and peeks.

    Cons

    There is essentially no company emphasis on development of a well-rounded consumer rewards program because the consumers who order by phone or walk-in are given far, far less opportunity to save money or be rewarded (as compared to online ordering customers). Middle management operations department has opted to revert to the way business was handled in the early years (1984 - 2003). General Managers and the Directors of Operations are the only contact for business customers (schools, organizations, apartments, hotels, retail, industrial) without the assistance of a dedicated account manager. This makes an ongoing relationship between company and customer challenging to grow at best. A worst it offers an opportunity for the business customer to shop around with other pizza suppliers.

    Advice to ManagementAdvice

    They should re-instate the 2003 - 20012 test of a local level Account Manager who calls on business (schools, organizations, apartments, hotels, retail, industrial). Whatever salary is paid to the Account Manager should be divided among the restaurants supplied, i.e. the stores who will realized the increased pizza purchases and profits.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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