26 Employee Reviews (View Most Recent)

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Good place to work for a high school student

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cashier  in  Phoenix, AZ
Former Employee - Cashier in Phoenix, AZ

I worked at Paradise Bakery & Café part-time for more than a year

Pros

Good income, friendly people, a typical cashier job. It was fun while it lasted. Also you can take cookies at night if there are extras (which there always were). They promote from within a ton, which is incredible.

Cons

It's a restaurant job. They promote a lot, but you're not going to be making millions here. It's a great stepping stone to the future if you can get on the fast track.

Advice to ManagementAdvice

Be more visible to lower level employees.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Paradise Bakery & Café

  1.  

    Wonderful food, great hours of operations, outstanding customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Indianapolis, IN
    Former Employee - General Manager in Indianapolis, IN

    I worked at Paradise Bakery & Café full-time for more than 3 years

    Pros

    Great food, great customers, consistency in quality.

    Cons

    Slow to adjust to current trends, lack of introducing new foods, easily rolled over for Panera Bread buyout and transition to their products.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Lots of cookies, little respect from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate  in  Tempe, AZ
    Former Employee - Associate in Tempe, AZ

    I worked at Paradise Bakery & Café

    Pros

    Cookies. They are delicious. Pro-customer service philosophy. Pretty good food service standards.

    Cons

    Managers, Assistant Managers, and Shift Leaders are not particularly competent and generally disrespectful. Highly inconsistent policy on promotion from within. A consistently high performing associate was promised a promotion to shift leader, and remained "in training" for over a year. There is a culture among management of valuing telling others what to do over being helpful and working to achieve essential tasks. Certain policies are enforced selectively. Favoritism is common. There are some employees who are almost totally incompetent, and mysteriously remain.

    Advice to ManagementAdvice

    Move away from a chain of command-dominated culture and towards a results driven culture. I watched from less than 5 feet away an assistant manager tell a shift leader in training to tell me to take out the garbage. That is retarded, and I know this approach to task delegation is policy driven. Please be more honest about availability of hours with hourly employees. Being scheduled from anywhere between 7 and 35 hours in any given week is not a manageable situation for employees. Require basic knowledge of food and preparation from managers (the GM at my store did not know the difference between a fluid ounce and a weighed ounce).

    Doesn't Recommend
    Disapproves of CEO
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