PayPal

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Had a great experience working here

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Mobile UI Intern  in  San Jose, CA
Former Employee - Mobile UI Intern in San Jose, CA

Pros

Good salary, good environment to work in, provided transportation/housing if needed, plenty of intern events with free booze

Cons

Food on campus was a bit expensive, even for what they were paying. Not saying it should have been free, but it was about as pricey as a university dining hall, for only slightly higher quality.

Recommends
Positive Outlook
Approves of CEO

Other reviews for PayPal

  1. 1 person found this helpful  

    Very Good - Almost Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Employees are treated pretty well. Lots of opportunity to learn new skills. The company is trying to move in a more agile direction and the upper management does acknowledge problems that do exist rather than engage in denial.

    Work-life balance can be what you want it to be. Every project depends on at least one or two heroes to rise up and make the personal life sacrifice to get things done while the other 80% of the team shows up to the office between 10AM-10:30AM each day to bounce around meetings, have some coffee, and maybe do a couple hours of actual work before heading home at 6PM. The good side, at least, is that management does seem to recognize who the heroes are and reward them. Whether you want to be part of the 20% or 80% is pretty much all up to you.

    Cons

    I very much like working for the company but there are a few reasons why it is only "very good" versus "great".

    In order to enter the Technical Staff circle, Managers expect engineers to accumulate PayPal Tribal Knowledge and become an expert on PayPal Products. You may be a great engineer - but if you cannot carve out authority on a PayPal Product then you are going to face an uphill climb. The problem for the company is that the people with the technical excellence may tend to tread water ( and leave ) while the mediocre engineers who invest less time in being better engineers and more time into learning more about how a PayPal product works are the ones who move up in rank. Many engineers do things just because they saw someone else do it the same way in a previous project while never really bothering to understand why. As you ask around you soon discover that most people have no idea why things work the way they do - "just because".

    From a technical standpoint, I feel this is why the company is merely "very good" versus "great" but it seems to work ( at least for now ) as far as the company is concerned.

    The place is meeting-happy. Meetings to prepare for meetings. And then meetings to discuss meetings. It is next to impossible to jump into a room and brainstorm on the board for 10 minutes because all of the rooms are constantly occupied by folks sitting around in the dark staring at laptops. This is a middle management problem. Upper management is well aware of the issue and does try to curtail the silliness but it has proven to be a tough habit to break. We just love to sit in circle formation with our laptops whipped out and collectively catch up on email while a speaker presents something.

    Lots and lots and lots of internal tools that just plain suck (sorry, but we all know it). Management is aware and has pushed a lot to improve things and it has gotten better but we still have a way to go.

    The Software Developers are expected to do everything. From filing a dozen tickets to managing projects to scheduling meetings to writing software to monitoring software once it is live - you can bet your bottom Dollar that a Developer somewhere is doing the heavy lifting. We do have Project Managers but they function more as monitors.

    Every company has its problems. PayPal is overall a good company to work for but we can definitely improve some things.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    PayPal has a good work environment and they take care of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Solutions Agent
    Former Employee - Customer Solutions Agent

    Pros

    Progressive benefits, lots of P.T.O., good health, dentist, and life insurance available. There is opportunity for lateral changes periodically, if you want to try a new position. There is also opportunity to progress upward. The work environment overall is good. They also offer school tuition reimbursement.The management was nice and did everything that they could to set you up for success. They allow you to plan for your progression and set goals to get where you want to be in the company.

    Cons

    Most positions at PayPal require receiving and/or calling customers. Call center jobs are stressful in general. Depending on your department the benefits are based on surveys from customers, which are inconsistent and hard to control. For example you could please 9/10 customers but only 2/10 get a survey and one of those could be the unpleased customer. They are also based on call handle time which means that you are always in a hurry to close the call.

    Advice to ManagementAdvice

    Reduce stress as much as possible. Don't focus too much on the numbers. Smile every day.

    Recommends
    Positive Outlook
    Disapproves of CEO
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