733 Employee Reviews (View Most Recent)

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Working at PayPal

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Solution Agent  in  Chandler, AZ
Former Employee - Customer Solution Agent in Chandler, AZ

I worked at PayPal full-time for less than a year

Pros

The work atmosphere was really awesome. The management definitely took care of it's employees. Flexible hours. Bonus incentives for performance. On site gym / restaurant. Most employees are happy and nice to be around. Very good chance to grow within the company.

Cons

The work itself. Answering the phones to calm angry customers was the only con at PayPal.

Advice to ManagementAdvice

Change nothing. The management was great at inspiring and providing the tools necessary to do my job effectively.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for PayPal

  1.  

    great work environment and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer  in  Luthvle Timon, MD
    Current Employee - Web Developer in Luthvle Timon, MD

    I have been working at PayPal full-time for less than a year

    Pros

    great work environment and culture

    Cons

    every thing is pretty good

    Advice to ManagementAdvice

    none yet...

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    High turnover, Unqualified management .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telesales  in  Chandler, AZ
    Former Employee - Telesales in Chandler, AZ

    I worked at PayPal full-time for more than a year

    Pros

    Learning about the ecommerce and merchant services industries. They also have a gym and cafe located inside the building.

    Cons

    I went through four different managers and several commission plan changes in two years of being there. No one knew what was going on or how we were getting paid. Reps would always be complaining about leads and researching your sale to see if you were cheating somehow by getting referrals. Reps are always reporting other reps to HR .
    Management would be more focused on your talk time and would threaten to fire you if you didn't hit your numbers. Very stressful work environment .

    Advice to ManagementAdvice

    Do not hire unqualified people who have never been in management just because they are your friend. Instead hire someone internal who understands the systems and has something to contribute .

    Recommends
    Neutral Outlook
    Approves of CEO
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