There are newer employer reviews for PayPal
There are newer employer reviews for PayPal

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Helpful (1)

it's not bad...but it's not great either....

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Business Analyst in San Jose, CA
Current Employee - Senior Business Analyst in San Jose, CA

I have been working at PayPal

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Strong brand name. Compensation package is fair and inline with competition. Still talented folks working at PP. Work life balance has really improved in the past few years. the new facilities on campus are nice. Cafeteria food has been improving and the gym is a nice benefit. there's a commuter shuttle from SF to the SJ office. Can be fast paced and room for people to grow their careers in other areas.

Cons

PP is associated with eBay which isn't really a great thing. eBay stock price stinks. Cafeteria food is over priced. the company has lost touch with the front line workers. Your growth and support really depends on your immediate manager's skills and reputation.

Advice to Management

stop pissing off the sellers and driving churn.

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  1. Helpful (4)

    Lots of great experiences except for the once you really, really need

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in San Jose, CA
    Former Employee - Web Developer in San Jose, CA

    I worked at PayPal

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    First of all PayPal is a very successful business so you are pretty much guarantied a stable employment. Benefits are pretty good: nice matching 401k, employee stock purchase plan, stock grant (!) instead of stupid stock options, pre-tax flex spending account, bonus program, school reimbursement, vacation/holidays etc. But medical could be better - for a family coverage you'll have a pretty sizeable paycheck deduction. Campus on North 1st is great, has a free Club One gym, ping-pong, billiard, basketball, tennis and a great soccer field. Work-related: planned, process-driven, structured environment where things progress slowly but surely. As soon as you are involved in projects you start going to many meetings (for some people too many). You will communicate and coordinate across many different teams. You will learn a lot (or at least something) abou online payments and electronic payment types. More reason to work for PayPal: great company name on your resume, being a part of something so big is likely to make you feel good, meeting new, talented people. Overall PayPal is a great place to get away from the startup rush, settle down, start a family, have kids, remodel your house, etc. Things do intensify a little around the pre-release bug-fixing stage.

    Cons

    If you are an engineer (coder) you'll probably use about 20% of you skill set and your learning will be limited mostly to things that are very specific to PayPal. If you want to continue to innovate and learn new technologies you'll have to do it mostly on your free time. You can also take some classes offered by PayPal that are useless for the most part but you'll need them so that you can write about it in your self evaluation. As far as career advancement goes, you'll have to talk a lot with or without reason or purpose and stick your nose everywhere. In every meeting propose things that nobody will ever do, ask meaningless questions, give meaningless answers, build castles in the air - and you are golden! To be fair I must say that if you actually bust your ass doing YOUR job you may also get noticed but it's a much harder way and will take longer.

    Advice to Management

    As I mentioned PayPal has been very successful financially so far. Two main sources of growth are international expansion and off-ebay expansion (signing up online businesses to use PayPal). If one of those two "legs" is cut off things will turn downhill. And it's the international expansion that is most likely to dry out because in the remaining non-paypal countries the process will be legally and technically very challenging. When that starts to happen PayPal has to be ready to make a smooth priority shift to find new sources of consistent revenue growth. Maybe new user retention strategies, promotions, usage incentives? Or finally getting into remittances business?


  2. Helpful (7)

    High performance staff and low performance management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Marketing Manager in San Jose, CA
    Current Employee - Senior Product Marketing Manager in San Jose, CA

    I have been working at PayPal

    No opinion of CEO
    No opinion of CEO

    Pros

    Incredibly bright people, and as we know, even within the Valley, there is great variance in the average intelligence at a company. PayPal manages to somehow hire the best of the best. The work environment is also a very comfortable environment: people get large cubes, free drinks, free snacks, onsite Starbucks, onsite amenities. HR is running a tight ship when it comes to the benefits program.

    Cons

    Most of the PayPal's challenges stem from one fundamental problem: the extensive population of inexperienced management. Inexperience comes in two forms: either inexperience in raw years or inexperience in the software industry. Inexperience in years is shown by the fact that there are 2 tracks for management. If you are on the golden boy track, you will hit Director by the time you are 33 or 34, Sr Director by the time you are 36, and are on track to being a VP at the next re-org very soon. Instead, if you are on the forgotten track, you will find yourself pulling 40 or 41 and struggling to get the nod for Director. Inexperience in software is shown by the fact that most of PayPal's management comes from financial services companies like Visa, Amex, and Wells Fargo. The combination of these 2 forms of inexperience drives a highly political culture of territorialism, control, and passive aggression. Products are built and engineers are hired simply to boost the perceived span of control of a particular VP, frequently resulting in VPs being promoted to SVP or even CEO. You can smell the peanut butter dripping from the products. Because of this, the company's success is rarely celebrated, if you are a champion of the customer, you'll be in the world of hurt very quickly, because none of the execs will back you. That said, almost by Darwinian evolution, most of the staff has adapted and evolved into getting their jobs done and satisfying the end customer by ignoring and not being adversely affected by the management.

    Advice to Management

    Bring in an army of 45-50 year-old VPs from a tried and true software company like Microsoft, Intuit, Oracle.


There are newer employer reviews for PayPal
There are newer employer reviews for PayPal

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