There are newer employer reviews for Paychex

 

Roller coaster, good starter sales job, no opportunity to develop in to high end sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Sales Representative
Former Employee - Senior Sales Representative

I worked at Paychex

Pros

Paychex created an unreal environment to grow as an entry level sales rep. Through the 90's and early 2000's it seemed like the greatest company to work for.

Cons

As soon as the founder stepped down as the CEO, he began to struggle with leaving his company that he built. He refused to allow the current leadership to change with the times. Simple things like going paperless, or accepting technology driven systems were all so foreign and he inhibited progression from happening. Many great top level executives came and went because they didn't agree with his part time leadership.

Advice to ManagementAdvice

Paychex is in a steady decline since the senior leadership starting reporting directly to the founder. You can only leverage weaker technology when you have above average sales reps. Either become an SAAS, Cloud based company or stick to small business, your middle market solution is a ticking time bomb. It is evident to the sales force that there are a few top level sales executives jumping from position to lateral position, even when failing at the current role. Rotating people from failure to failure because of personal relationships is very transparent, and causes a tremendous lack of respect for leadership.Good move hiring a VP of marketing, that brought you into the 90's, now institute some sort of regional manager over sales and operations, having no stopping point to the CEO in a 20,000 employee company for sales and operations is ridiculous. The one thing that kept people at Paychex was the people, great people. In the past year, Paychex has the highest turnover rate in history, coupled with the largest commission cut in history. It's hard to convince your sales force your not a commodity when you do these without improving the product. No one wants to work for the Wal mart of payroll.

Doesn't Recommend
Disapproves of CEO

632 Other Employee Reviews for Paychex (View Most Recent)

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  1.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Paychex

    Pros

    Flexible hours, decent opportunities for advancement

    Cons

    there are the usual corporate drawbacks. you must also be willing to relocate if needed.

    Approves of CEO
  2.  

    The payroll experience was great but that was about it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Payroll Specialist
    Former Employee - Senior Payroll Specialist

    I worked at Paychex

    Pros

    The payroll software was pretty good and the sources of information were housed in a central location. The hours were standard and the benefits were good.

    Cons

    Management didn't involve the employees that much. The management was more top down. The employees were asked to make a lot of sacrifices that lowered morale. The workload was pretty heavy and the measurements used to gauge performance were based on statistics that were out of the control of the specialist.

    Advice to ManagementAdvice

    Listen to your employee's. Look for ways to help balance work loads and create more incentives to keep the employees involved.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Paychex

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