Paychex
3.3 of 5 582 reviews
www.paychex.com Rochester, NY 5000+ Employees

582 Employee Reviews (View Most Recent)

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Roller coaster, good starter sales job, no opportunity to develop in to high end sales

Senior Sales Representative (Former Employee)

ProsPaychex created an unreal environment to grow as an entry level sales rep. Through the 90's and early 2000's it seemed like the greatest company to work for.

ConsAs soon as the founder stepped down as the CEO, he began to struggle with leaving his company that he built. He refused to allow the current leadership to change with the times. Simple things like going paperless, or accepting technology driven systems were all so foreign and he inhibited progression from happening. Many great top level executives came and went because they didn't agree with his part time leadership.

Advice to Senior ManagementPaychex is in a steady decline since the senior leadership starting reporting directly to the founder. You can only leverage weaker technology when you have above average sales reps. Either become an SAAS, Cloud based company or stick to small business, your middle market solution is a ticking time bomb. It is evident to the sales force that there are a few top level sales executives jumping from position to lateral position, even when failing at the current role. Rotating people from failure to failure because of personal relationships is very transparent, and causes a tremendous lack of respect for leadership.Good move hiring a VP of marketing, that brought you into the 90's, now institute some sort of regional manager over sales and operations, having no stopping point to the CEO in a 20,000 employee company for sales and operations is ridiculous. The one thing that kept people at Paychex was the people, great people. In the past year, Paychex has the highest turnover rate in history, coupled with the largest commission cut in history. It's hard to convince your sales force your not a commodity when you do these without improving the product. No one wants to work for the Wal mart of payroll.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Fantastic place to work

    Anonymous Employee (Current Employee)

    I have been working at Paychex


    Pros: Compensation, People, Product and Product Development, and Senior Leadership. Pay in sales is directly tied to performance. Paychex tends to… Cons: I've worked for other large organizations and I know from experience there is always something that could be different or better. I also know… Advice to Senior Management: Stay the course. As a fairly new Senior Executive team has taken the helm there has been a cultural paradigm shift. We are maturing… Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great place to work and gain B2B sales experience.

    Benefits Consultant (Current Employee)

    I have been working at Paychex


    Pros: Terrific sales training program which includes 2-3 trips to company headquarters over the first year… Cons: Only growth opportunitry within the sales organization is to go into management.… Yes, I would recommend this company to a friend More
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Paychex – Why Work for Us?

Paychex, Inc. is a leading provider of payroll, human resource, and benefits outsourcing solutions for small- to medium-sized businesses. The company offers comprehensive payroll services, including payroll processing… Full Overview

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