Glassdoor is your free inside look at Paychex reviews and ratings — including employee satisfaction and approval rating for Paychex CEO Martin Mucci. All reviews posted anonymously by Paychex employees.
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Former Employee – worked at Paychex full-time for more than a year
Pros – Excellent medical/dental/vision
2 weeks of vacation to start
Solid training programs
Cons – Extremely low pay for work required. In some locations, payroll specialists start at $12/hour. This seems ok for the work you think you'll be doing... talking to clients and entering payroll, which is what you are trained for in Rochester, NY for 2 weeks. When you get back to your branch, however, the work load is almost unbearable. In addition to entering payroll, you are also a one-stop shop for your clients. Payroll laws, Human resource concerns, product sales, pricing, amending tax returns by hand, dealing with child support agencies, state agencies, IRS, researching and resolving EVERY agency related notice your clients receive, tax law issues, being tech support for clients entering their own payroll online, and explaining information to CPA's and accountants might be on your plate in any given day. There's no training for this in Rochester. It's all on the job.
$12 for data entry is reasonable. $12 for a college graduate to do all of the above is embarrassing.
Advice to Senior Management – Pay that is commensurate with the actual job requirements and workload would be outstanding.
No, I would not recommend this company to a friend
2012-05-25 14:25 PDT
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