There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

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Helpful (2)

Great benefits, but very low pay for the amount of work required.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Payroll Specialist
Former Employee - Payroll Specialist

I worked at Paychex full-time (More than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Excellent medical/dental/vision 401k 2 weeks of vacation to start Solid training programs

Cons

Extremely low pay for work required. In some locations, payroll specialists start at $12/hour. This seems ok for the work you think you'll be doing... talking to clients and entering payroll, which is what you are trained for in Rochester, NY for 2 weeks. When you get back to your branch, however, the work load is almost unbearable. In addition to entering payroll, you are also a one-stop shop for your clients. Payroll laws, Human resource concerns, product sales, pricing, amending tax returns by hand, dealing with child support agencies, state agencies, IRS, researching and resolving EVERY agency related notice your clients receive, tax law issues, being tech support for clients entering their own payroll online, and explaining information to CPA's and accountants might be on your plate in any given day. There's no training for this in Rochester. It's all on the job. $12 for data entry is reasonable. $12 for a college graduate to do all of the above is embarrassing.

Advice to Management

Pay that is commensurate with the actual job requirements and workload would be outstanding.

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  1. Mostly really good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company really wants to see its employees happy and succeeding and is on a mission to improve. Great service that is universally needed.

    Cons

    Some challenges that are currently being addressed.

    Advice to Management

    To get to the next phase in earnings, some kinks will have to be worked out...but upper management is listening.


  2. From the fry pan into the fryer, constant expectation increases, nothing was ever good enough to satisfy

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex

    No opinion of CEO
    No opinion of CEO

    Pros

    Good company overall, liked my job, pay was less than other companies going the same thing

    Cons

    To much sales pressure and expectations


There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

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