There are newer employer reviews for Paychex

1 person found this helpful

Solid company to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - District Sales Manager in New York, NY
Current Employee - District Sales Manager in New York, NY

I have been working at Paychex full-time (more than 5 years)

Pros

Sr Mgmt makes good decisions.
Good product set,

Cons

Sales quotas seem high. Over the past 5 years only 1/3 of reps/managers hit/exceed numbers

Advice to ManagementAdvice

Keep working on systems integration.

Recommends
Positive Outlook
Approves of CEO
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  1. 4 people found this helpful

    Where is Sarbanes Oxley?

    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Paychex full-time (more than 10 years)

    Pros

    Lack of anyone actually caring about their job. This makes for a great job if you are lazy and do not want to work hard as no one will actually hold you accountable.

    Cons

    Poor Management, Poor Communication, Lack of Industry educated professionals,
    too much middle management, new 'old' boys network-every time there is a senior management change (VP or above) which has been multiple times in the past 3 years they change the entire staff, direction and overall positioning of the company.

    Advice to ManagementAdvice

    Become the Software company that you need to be to be successful. Get rid of middle management as Salesforce has relieved them of their positions. Pay your operations & sales people market rates and stop hurting our benefits so you can make stock options available to yourselves. It makes me sick to think that a $3 billion dollar company with 60-90 million in cash takes 10+ years to bring a new product to market and then proceeds to roll it out with less functionality than the legacy product. Any you get a raise?

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 7 people found this helpful

    Safe, but miserable. If you're a software dev, look elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Henrietta, NY
    Current Employee - Software Developer in Henrietta, NY

    I have been working at Paychex full-time (less than a year)

    Pros

    Decent benefits. You have to screw up pretty bad to get fired. Some great elective training available. Good flex-time options. Connections with co-workers happen faster than average. Appreciation programs, meetings, and events are relatively frequent, entertaining, and accessible. Horizontal moves in the organization are relatively easy. You will probably get close to a 3% raise every year.

    Cons

    Stingy with holidays and vacation. No yearly bonus for non-managers. Salaried employees are still required to have set hours. Many functions are outsourced, which can make basic things complicated; for example, time off is still handled on a paper form. Managers and executives at all levels tend to ignore best advice of their employees, so tools and processes for job are usually terribly tedious, inefficient, and a poor fit. Email, web, and IM traffic are monitored for content, and productivity metrics are currently in vogue. Nit-picky attention to appearance of professionalism in cubicle contents, taking of breaks and lunch, and clothing. Overall day-to-day work is more CYA and political than should be for tech. Important concepts or advanced skills in software engineering are often poorly understood by leaders or managers and thus implemented poorly, resulting in things such as a very rigid "Agile" practice, or poor tools like ClearCase. Seniority and an agressive attitude matter more than big picture results or technical ability. Easily-wounded Paychex cultural pride makes change very slow, and attracts or retains brittle micro-managers. I spend almost 100% of my time on legacy work that I supposedly wasn't hired for. Some software releases and hand-offs are planned on national holidays, supposedly because of rigid schedules. Many claims about great ethics, work/life balance, modern use of tech, security, and so on, but often hard to see superlative performance in these areas, and managers and leads in tech often can't cover the bases.

    Advice to ManagementAdvice

    Your process is hurting you as much as it helps. To reach the next level you must empower people to make good decisions instead of weighing them down with process driven by paranoia. Also, learn to listen to your people when they have suggestions, requests, or recommendations, especially when it comes to tools needed to do the job or advanced concepts about process efficiency. Right now you're wasting so much labor cost in the software area on pointless effort. You would do better to move away from expensive, outdated SLA-covered software from HP, IBM, and Oracle and instead embrace simpler, cheaper, easier-to-use tools. Offer more time off, you give less than industry standard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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