There are newer employer reviews for Paychex

Its what you make of it

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Representative in New York, NY
Former Employee - Sales Representative in New York, NY

I worked at Paychex full-time (more than 5 years)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

-Great training
-Good hard working people
-Uncapped commissions
-flexible work hours (sales)
-Good benefits

Cons

- Always reacting to market place, ADP is major player and always developes their own software and Paychex purchases software
-Extremely territory driven
-Base salaries low
-Too many issues with software, always over promising and under delivering
-Need single data base technology
Management doesn't care at all about tenure, "what have you done for me lately"

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  1. Flexibilty to make your own schedule if you hit your numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in San Diego, CA
    Current Employee - Sales Representative in San Diego, CA

    I have been working at Paychex full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Stable company, good management, life/work balance is great

    Cons

    Can be isolated, a lot of work to make just one sale

    Advice to Management

    Good management,

  2. Helpful (3)

    HR Generalist (HRG) and Account Manager (Field)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HRG/Acct Manager in Saint Petersburg, FL
    Former Employee - HRG/Acct Manager in Saint Petersburg, FL

    I worked at Paychex full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    most people they hire are wonderful human beings. Made a lot of friends there. Loved my co-workers. Loved my Boss until they layed him off. Relative freedom to "run your own franchise" in this position.

    Cons

    Too many changes in systems and processes, too rapidly. HRG position encompasses too much. The rules and reg's of HR, not to mention healthcare reform encroaching on it all...the responsibilities are insane. Don't forget you're responsible for total account management as well (payroll, WC, 401K, health benefits and a million oither things.) The position needs to be streamlined a bit. Human Resources management and Client Account Management USED TO BE two separate jobs. They combined them about three years ago. Huge, short-sighted mistake. I had to get out. Was sad about leaving though. I was very good at my job until my brain exploded. Very few of the people involved who had to combine the two positions and work at both were, or are, happy about it.

    Advice to Management

    Return to having separate Human Resources and ACcount Management personnel for the clients. My immediate Management was great. The folks at the top (Corporate) seemed to be pretty clueless though. Always sent surveys, but didnt listen and kept heaping on new responsibilities.

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