Paychex

  www.paychex.com
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634 Employee Reviews (View Most Recent)

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1 person found this helpful  

If You're Not Sales, Forget This Place!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Payroll Specialist
Current Employee - Payroll Specialist

Pros

Generous time off and ok benefits. If you have a nice office manager you'll also enjoy internal awards i.e gift cards, lunches, and recognition for your work.

Cons

Low pay and LOT'S of work. Yes, they will upsell you in the interview thinking that there is ample opportunity for advancement but if you're not in sales FORGET about it! You will be the work horse with little pay and always trying to convince your clients that you can do everything sales has promised...and trust me they will sale them everything including the moon if they can get a commission off of it. Things change very quickly but with little or no thought as to why which starts the cycle of change over and over again with no improvement in work processes just confusion among clients. Without change there is no progress but if you're also going to continue to change things it would be nice if management better communicated this information.

Advice to ManagementAdvice

Hire better management in each branch! You have managers who don't recognize employees for a job well done, terrible communicators, don't encourage or guide employees in career advancement, AND increase pay!!

It's also not right that payroll specialist do all the work but sales reps get sent to Hawaii or the Bahamas for meeting sales quota yet the semi-annual bonuses are low for Operations. Increase the bonus pay thats paid semi-annual...its very discouraging to work your butt off everyday and get $400 bucks (split twice a year) for bonuses.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for Paychex

  1. 2 people found this helpful  

    Not paid enough for the amount of stress you deal with on a daily basis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative  in  Rochester, NY
    Current Employee - Client Service Representative in Rochester, NY

    Pros

    Close contact with fellow co-workers. An all expenses paid trip to New York, and the hotel and accomodations are top notch.

    Cons

    One person for over 100 clients means that you are not providing very good client service. There are no real perks to working for this job. Every training material you have is in paper which is ridiculous in this age of the internet.

    Advice to ManagementAdvice

    Hire more reps to handle the volume of clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    60 hours work in 40 hours of time and disciplined if you can't do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Payroll Specialist  in  Central Valley, CA
    Current Employee - Senior Payroll Specialist in Central Valley, CA

    Pros

    Steady check from a company that isnt going to fold tomorrow. Consistent gig while you go to night school to get a better job.

    Cons

    technical work with minimal training. Horrid software that fails and the employee gets blamed. Incredibly poor mid and lower management!!!!! Promotion goes to whom the mid level manager likes and not to who is best qualified.... the stories I could tell about inept supervisors and managers. Terribly low pay for the work required. The fun comes when you are paying employees for other companies making twice what you do and you know they are doing less than half the work.

    Advice to ManagementAdvice

    Develop a team between operations and NY. This is a truly antagonistic relationship that will be the major cause of your down fall.

    I honestly believe, even though the financials appear different, that this company will have a major restructure in the next 5 years or will fail. Payroll is not handled by companies in the "same old way" and if you dont catch up with technology and quality you will be in the same boat as Sears.

    I left the company to take over as the bookkeeper/payroll/ HR/ accountant for a small company. I certainly wouldnt allow my new company to become a client of Paychex and this new job with less than half the stress pays twice as much.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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