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There are newer employer reviews for Paychex

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Helpful (2)

Premier Payroll Specialist-Lehigh Valley-Retired.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Premier Payroll Specialist in Lehigh Valley, PA
Former Employee - Premier Payroll Specialist in Lehigh Valley, PA

I worked at Paychex full-time (More than 8 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Great coworkers, truly a team effort. Good Branch Manager. Accrued time off very fair. Job stability in a shaky economy. I worked in this Branch 10 years before retiring

Cons

Heavy work load, every day was like trying to put 10 lbs of potatoes in a twenty lb bag.Some of the direct supervisors of payroll specialists do not have a clue as what pressures the specialists are dealing with.The good supervisors are as overworked as the specialists, because they care about their employees. Pay is not in line with the requirements of the job.I was thinking about going to a competitor for more money during a wage freeze and 401K match freeze. The Branch Manager got me a large raise to stay which I really appreciated. He must have gone to God.

Advice to Management

Upper management must look at the pay rate and manageable workload for payroll specialists, especially the specials with 2 to 3 years tenure. When the economy improves there will be a mass exodus.

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  1. Good place to start in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Folsom, CA
    Current Employee - Outside Sales Representative in Folsom, CA

    I have been working at Paychex full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, good culture if you are young and single, rewarding. Great place to learn sales. Lots of training. Nice people overall. Felt like part of the family. Got to meet lots of great business owners. Felt like you were helping people. After 2 years, the recruiters came calling.

    Cons

    Frat-boy like culture. Competitive. Must have great time management skills or you will be buried. Hard to focus. Hard to give customer service after the sale. Other departments outside of core payroll seemed to run better

    Advice to Management

    Treat the payroll production people better! Needs better customer service.

  2. Helpful (1)

    always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Rochester, NY
    Current Employee - Sales Representative in Rochester, NY

    I have been working at Paychex full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, room to grow if in the Rochester Area,

    Cons

    Management needs to be trained, senior management is great, but they really don't help with day to day things. Average supervisor/managers are just that... average. It's all about who you know.

    Advice to Management

    Stop moving people up based on your friendship status with them

There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

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