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1 person found this helpful  

Premier Payroll Specialist-Lehigh Valley-Retired.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Premier Payroll Specialist  in  Lehigh Valley, PA
Former Employee - Premier Payroll Specialist in Lehigh Valley, PA

I worked at Paychex full-time for more than 8 years

Pros

Great coworkers, truly a team effort. Good Branch Manager. Accrued time off very fair. Job stability in a shaky economy. I worked in this Branch 10 years before retiring

Cons

Heavy work load, every day was like trying to put 10 lbs of potatoes in a twenty lb bag.Some of the direct supervisors of payroll specialists do not have a clue as what pressures the specialists are dealing with.The good supervisors are as overworked as the specialists, because they care about their employees. Pay is not in line with the requirements of the job.I was thinking about going to a competitor for more money during a wage freeze and 401K match freeze. The Branch Manager got me a large raise to stay which I really appreciated. He must have gone to God.

Advice to ManagementAdvice

Upper management must look at the pay rate and manageable workload for payroll specialists, especially the specials with 2 to 3 years tenure. When the economy improves there will be a mass exodus.

Recommends
Neutral Outlook
No opinion of CEO

625 Other Employee Reviews for Paychex (View Most Recent)

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  1. 2 people found this helpful  

    Extremely fulfilling career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Denver, CO
    Current Employee - Outside Sales Representative in Denver, CO

    I have been working at Paychex full-time for more than a year

    Pros

    As a current Paychex employee, I can proudly say what a rewarding experience my career has been. I have worked for several other companies, and the management is top notch. I take personal offense to the review that called them "laughable", because I truly believe they have made me a better, more successful salesperson and employee. As a working mom, they have been encouraging, supportive and realistic. I have literally never had a better management team. In addition, I have experience working for two separate Paychex locations. I can say, without a doubt, that the denver teams and sales office is a positive, fun place to be. There will always be those few people that try to bring the rest of the group down with their negativity, but as salespeople, you have control over your own destiny. As a salesperson, you have control over your attitude, your environment, and just as importantly, your income. The harder you work, the more money you will make. The base may be lower than some, but I went into sales to EARN my money, not have it given to me. There are plenty of positions in Paychex where you can go to work every morning and make a decent salary by showing up and doing the same tasks every day.

    The beauty of this job, is that every day is different, every client is a unique situation, and every sale is a personal accomplishment. The territories are also very different, and the reps are chosen based on their individual personalities and skills, which helps each person succeed. It is obvious that a lot of time and effort go into choosing the best person for each team and territory. If there is turnover, it is because salespeople tend to have personalities that drive them - always looking for the next high (sale/accomplishment), change of scenery, etc. it is easy to get caught up in the 'grass is always greener" scenario, but successful people stick with their goal and work hard to get there. Paychex allows you to do this, if you are willing to do your job and work for it.

    Finally, I agree with the disgruntled employee that Denver South is a phenomenal team. The people and manager make me want to work harder and make my team proud. However, I would be honored to work for any of the three teams. Each team has an atmosphere and qualities that make them unique. It is wonderful that we have the opportunity to work with a team that best fits our personality. With that said, go Team South!

    Cons

    There is a large amount of paperwork that goes into each sale, which can be burdensome.

    There is quite a bit of competition in the market, which can make some sales difficult.

    Some territories are spread out, and you have to very disciplined with your time management.

    Advice to ManagementAdvice

    Send potential employees on more field rides with teammates. This will provide opinions from reps who are in the field more often, and possibly a more realistic view of candidates.

    Communicate all possible changes and issues, before rumors begin. Address rumors openly, and encourage honest communication about training, guidelines, standards and policies. Continue to treat reps as equal partners in the decision making processes.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Culver City, CA
    Current Employee - Sales Representative in Culver City, CA

    I have been working at Paychex full-time for less than a year

    Pros

    Great training with great growth potential. As a sales rep you will open alot of doors for yourself if you are able to achieve conference or circle achievements.

    Cons

    Culture from office to office vary greatly . This is Large company so I would definitely research the overall performance of the manager and staff before considering working for them. There might opportunities available in different office nearby that would better suit your goals.

    Advice to ManagementAdvice

    Great Job! I have been very fortunate in having great managers.

    Recommends
    Positive Outlook
    Approves of CEO
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