Paychex

  www.paychex.com
  www.paychex.com
There are newer employer reviews for Paychex

4 people found this helpful  

Poor management - company embroiled in process and bureaucracy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Programmer in Webster, NY
Current Employee - Programmer in Webster, NY

I have been working at Paychex full-time (more than 3 years)

Pros

Stable company. Decent benefits. As of recent have good access to technology, tools, and equipment.

Cons

I agree with a couple of other reviews. The software development side of the house is a mess. Development techniques are dated and produce software built for the 1980's. It's managed poorly. If you work in test you sit around idle most of the time and then for one week everything is a crisis. There are too many managers and leaders who cannot get out of the past. There are a lot of good developers and even more bad ones. It takes us 5 times as many programmers to create code that's substandard and not up to the times. Expect to either spend your time twiddling your thumbs or in a crisis being sworn and yelled at by irrational leaders who would never survive in a modern software development organization. If you want to work in IT, work in an area outside of software development and testing.
There is so much bureaucracy and process here that it slows down everything. It's impossible to do anything without it getting embroiled in committee. When we complain about process, they even create process to eradicate process. Most of our management lives in meetings and comes out of them with little or nothing to show except more ways to inhibit real work

Advice to ManagementAdvice

Change out your entire development leadership team and hire folks who get things done instead of spend their valuable time in conference rooms

Doesn't Recommend
Positive Outlook
Disapproves of CEO

690 Other Employee Reviews for Paychex (View Most Recent)

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  1.  

    Good place to start in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Folsom, CA
    Current Employee - Outside Sales Representative in Folsom, CA

    I have been working at Paychex full-time (more than 3 years)

    Pros

    Great benefits, good culture if you are young and single, rewarding. Great place to learn sales. Lots of training. Nice people overall. Felt like part of the family. Got to meet lots of great business owners. Felt like you were helping people. After 2 years, the recruiters came calling.

    Cons

    Frat-boy like culture. Competitive. Must have great time management skills or you will be buried. Hard to focus. Hard to give customer service after the sale. Other departments outside of core payroll seemed to run better

    Advice to ManagementAdvice

    Treat the payroll production people better! Needs better customer service.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Premier Payroll Specialist-Lehigh Valley-Retired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premier Payroll Specialist in Lehigh Valley, PA
    Former Employee - Premier Payroll Specialist in Lehigh Valley, PA

    I worked at Paychex full-time (more than 8 years)

    Pros

    Great coworkers, truly a team effort. Good Branch Manager. Accrued time off very fair. Job stability in a shaky economy. I worked in this Branch 10 years before retiring

    Cons

    Heavy work load, every day was like trying to put 10 lbs of potatoes in a twenty lb bag.Some of the direct supervisors of payroll specialists do not have a clue as what pressures the specialists are dealing with.The good supervisors are as overworked as the specialists, because they care about their employees. Pay is not in line with the requirements of the job.I was thinking about going to a competitor for more money during a wage freeze and 401K match freeze. The Branch Manager got me a large raise to stay which I really appreciated. He must have gone to God.

    Advice to ManagementAdvice

    Upper management must look at the pay rate and manageable workload for payroll specialists, especially the specials with 2 to 3 years tenure. When the economy improves there will be a mass exodus.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Paychex

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