Paychex

  www.paychex.com
  www.paychex.com
There are newer employer reviews for Paychex

 

Pretty decent company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Paychex full-time (more than 8 years)

Pros

All of my coworkers really care about their jobs and they are a great bunch of people to work with.

Cons

There seems to be quite the good boys club in upper management.

Recommends
Neutral Outlook
Approves of CEO

690 Other Employee Reviews for Paychex (View Most Recent)

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  1.  

    Not a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex

    Pros

    Good Training, some managers are ok

    Cons

    No room for advancement. Lots of false promises

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Not that great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Rochester, NY
    Current Employee - Technical Support Representative in Rochester, NY

    I have been working at Paychex full-time (more than an year)

    Pros

    nice people, free coffee, great health benefits and time off. Supervisors are great with work/life balance.

    Cons

    low pay for the workload. It feels like the weight of Paychex is on your shoulders and you're making money below the poverty line. products and online tools are pushed out the door when they're not even good products in the first place. Paychex Next Generation is a joke and rivals a website made in 2007.

    They preach the message that we put our clients first, but it's so obvious that senior management just wants to please Wall Street.

    Advice to ManagementAdvice

    get rid of contractor developers. Hire the best pre-developers and developers and pay them handsomely. If you make a good product in the first place, you won't have to hire as many support reps (myself included). My section alone costs over $1 million a year to operate. Make better products and online services and you could easily cut 75% of that.

    Take care of clients FIRST. Make better products (The Most important!!!!). You won't have to hire as many support personnel to support the inept product that was rushed out the door as the most innovative, first of its kind product. Cut the crap and make better products. That's the TRUE client service that would cure your countless ailments.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Paychex

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