Paychex

  www.paychex.com
  www.paychex.com
There are newer employer reviews for Paychex

5 people found this helpful  

I got paid $11 an hour but took the job in spite of that for the benefits.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Paychex full-time (more than an year)

Pros

You can be gone about 20% of the time if you use your PTO and are an employee in good standing. The absenteeism was quite high especially on Fridays and Mondays.

Cons

The pay was abysmal. Even if you were a college graduate you started out at $11 an hour and after a 2 week training program in Rochester you still only were raised to $12 an hour. They should pay their employees a living wage because their services are very expensive to the customers. At least that's what the customers claimed.

Also the employee turnover was quite high. Besides that they reassigned customers to different payroll specialists kind of often and the customers did not like that.

Advice to ManagementAdvice

Don't be cheap! This 2013 not 1984! Where is all the money you make going? To the C.E.O.? To the shareholders? Take care of your employees who actually do the hard work!

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

679 Other Employee Reviews for Paychex (View Most Recent)

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  1. 2 people found this helpful  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Chicago, IL
    Current Employee - Sales Consultant in Chicago, IL

    I have been working at Paychex full-time (more than an year)

    Pros

    outside sales, good training, recruiters love sales people from Paychex

    Cons

    extremely cliquey, encouraged not to take PTO (threatened if you do), pay is ok but not the greatest. micromanagement. Favortism is definitely played. No room for growth.

    Advice to ManagementAdvice

    Realize that just because someone is a good rep doesn't mean they will make a good manager.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    There was no support in upper or mid management; quantity over quality is the sales reps ranking, unrealistic team goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Paychex full-time (less than an year)

    Pros

    Supports the sales reps. that are successful in meeting their quota's. Customer payroll department is serious about helping the customers.

    Cons

    Disorganized, unfriendly, lack of direction, indecisive, the people are not genuine, serious communication breakdown between departments.

    Advice to ManagementAdvice

    More success would be found in supporting the division as a whole rather than individual team members.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Paychex

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