There are newer employer reviews for Paychex

 

Great Place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Client Services Supervisor in Piscataway, NJ
Current Employee - Client Services Supervisor in Piscataway, NJ

I have been working at Paychex

Pros

Branch level support is great. if you have a problem your local branch manager will gladly help or listen to you same with core managers. People are always willing to help at the branch level expecially when dealing with frustrations.

Cons

Corporate office doesn't ask the branch before doing they just do. branches that deal with the day to day ahve no say when they really should have alot more say. corporate focuses on the wrong aspect of the business when they should look at the current picture.

Advice to ManagementAdvice

Listen to the branches and seek advice before just doing

Recommends
Approves of CEO

651 Other Employee Reviews for Paychex (View Most Recent)

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  1. 2 people found this helpful  

    Average- good entry to mid-level sales position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative in Portland, OR
    Current Employee - Sales Representative in Portland, OR

    I have been working at Paychex

    Pros

    Name recognition, very stable company, great support with marketing materials, excellent training.

    Cons

    Support from management, the pay- even at plan- is less than average for an outside sales rep, lack of leadership, sales is very isolated from the rest of the company and this is detrimental in a service organization. Very little room for advancement, despite claims made. Operations and sales tend not to work together well and it's difficult at times to follow the process through without cooperation between the two departments. Difficult to find a time to take any time off.

    Advice to ManagementAdvice

    Paychex needs stable management with focus and the ability to have one or two consistent initiatives that they can see through over a period of time- not a new flavor of the week. The compensation plan over the years does not reward tenured employees. Conference isn't a motivator if employees have families- a good compensation plan is. Consider rewarding sales representatives based on client retention, even if it is minimal amount each month, and it will encourage a higher volume of current client calls and ancillary sales.

    No opinion of CEO
  2.  

    Paychex review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Riverside, CA
    Current Employee - Anonymous Employee in Riverside, CA

    I have been working at Paychex

    Pros

    Good company overall...People are intelligent and very helpful to one another. Training is amazing and there are high expectations. Benefits are great. Not a lot of turn over...many veterans.

    Cons

    Upper management gets placed in position because of sales numbers and not because of leadership skills...Has been an issue within, but not willing to change it. Pay is average for what you do.

    Advice to ManagementAdvice

    Really need to do something about how we select management...The stronger the leadership the better the performance of sales team and more $$$$ for the company

    Recommends
    No opinion of CEO
There are newer employer reviews for Paychex

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