There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

Good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Representative
Former Employee - Sales Representative

I worked at Paychex full-time (More than 5 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Paychex is a great company to work for. They provide excellent training to make all of their employees experts in their field. Their benefits package and strong company ethics makes it descent place to work.

Cons

January...you have to start selling in September to meet your quota for January and still make monthly goal along the way. From September to February it's like having 3 jobs.

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  1. Helpful (6)

    My experience at Paychex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Cleveland, OH
    Former Employee - Customer Service Representative in Cleveland, OH

    I worked at Paychex full-time (More than 5 years)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Great initial training program, great way to get your foot in the payroll industry, relaxed management. no micromanagement. Variety of clients were fun to interact with and assist on a daily basis. You get to learn about all types of industries and how they do payroll, from restaurants, to factories, to hospitals, to government entities.

    Cons

    Supervisors don't know the job as well as they should. You are expected to be a tax advisor, legal advisor, HR advisor, IT advisor, and general grunt worker for the clients with zero extra compensation for the amount or quality of work that you perform. This is a great job for a lazy "just make it through the day" type employee. Anyone who goes above and beyond on a regular basis should look for satisfaction elswhere. It was hard to find a "win" on a daily basis or feel that you were making an important impact.

    Advice to Management

    Local management was pretty good as long as you showed up and did your job. I feel that executive management did not have the employee's back. They put out inferior software and expected us to be professional apologizers when stuff broke down. Ideas definitely come top down at this company. It's very difficult for an employee to change or improve anything.

  2. Great company, if you're in the right office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People, benefits, brand recognition and stable

    Cons

    Culture can be toxic depending on office you're in, SaaS product not market ready

    Advice to Management

    Fix PNG!

There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

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