Peer 1 Hosting

  www.peer1.com
  www.peer1.com
There are newer employer reviews for Peer 1 Hosting

1 person found this helpful  

Ruined a great company.

Former Employee - Anonymous Employee in San Antonio, TX
Former Employee - Anonymous Employee in San Antonio, TX

I worked at Peer 1 Hosting full-time (more than 5 years)

Pros

I honestly cannot think of any.

Cons

Because of poor and mismanagement, they've lost a lot of employees that truly cared for the business and people. The real problem with this is that they terminated the long time employees that had a true passion for success and an undying passion for the job and the customers.

If you had an opinion that was opposite of the kool-aide drinking management - terminated. If you had a voice and used it - terminated. If you strived to move forward in your career path - road blocked.

Peer 1 had experts in the hosting business, a lean ship that grew and grew, dedicated, responsible, and passionate. After they purchased a failing company, they allowed the leadership in that failing company to run the entire hosting side of the business and not listen to the successful side of the business - where's the logic in that?

Over worked, underpaid. Broken promises and a lot of dangling carrots. Too many secrets and too many lies in management. They pretend it's about the people but in reality, it's about the sales.

Unhealthy environment.

Advice to ManagementAdvice

Get rid of current senior management and get real honest, caring, managers in there. A true manager helps their employees grow and creates a career path. Your current management creates road blocks to keep their own positions.

Think about what happened and why - your long term employees came from the company you acquired in the early 2000's. 90% of them left to go back to them. The other 5% you terminated are with that employer today. Why? Because they value their employees and show it every day. You had a strong company at one time with strong passionate employees who cared more about the business and customers than the paycheck and would do anything for it all.

You'd go a long way bringing those people back and instilling trust and value back into the company.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

69 Other Employee Reviews for Peer 1 Hosting (View Most Recent)

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  1. 1 person found this helpful  

    Job experience depends on the department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Peer 1 Hosting full-time (more than 5 years)

    Pros

    Laid back atmosphere.
    Most employees know how to have fun while still getting the job done.

    Cons

    As the title states the job experience really does depend on which department you are in.

    For some positions, especially development, OT appears to be required to get done all of the tasks assigned to them completed. Seeing someone work 60-80 hours each week wasn't that uncommon. This was across multiple departments such as dcops, support, development, sales, and client relations.

    No real sense of management hierarchy for some departments. This can lead to questions and problems about who reports to who or who has what authority over what.

    Some departments get along great with other departments but don't be surprised to find a lot of fighting between departments. This includes the wonderful blame game and the always popular not my job game.

    Trying to change departments or get a promotion can be hard. Its not unheard of to have managers do everything possible to keep employees the same position in their department. This also includes suddenly "promoting" employees to a just created position that has no pay raise when the employee goes to apply for a position in another department. This effectively locks the employee into the spot since the company has a rule about being in a position for so long before you can switch to a new position.

    Don't expect pay raises. Some employees have gone 5+ years between pay raises even if their employment contract stated they would receive yearly pay raises.

    The same position in different cities can have massively different expectations. An example is the support department in San Antonio is expected to know both Windows and Linux but the support department in the UK only has to know a single OS.

    Policies will be created, changed, and ignored when ever it is convenient. In other words policies only apply when management thinks they should apply which is usually only when playing the blame game or the not my job game.

    Different locations have different policies. This is really apparent with the different ops teams who all want different things.

    Management loves to scare employees with talk about how lucky they are to have a job. I have heard department managers loudly talking, so that employees could clearly hear them, about firing entire departments and hiring the department in countries were they could pay them a lot less.

    Advice to ManagementAdvice

    Stop with the "lets take that offline" crud and actually listen to employees. For those who don't work there "lets take that offline" was suppose to mean we would talk about it later in a different meeting but has turned into basically meaning "I don't like the idea so shut up".

    Design policies that actually make sense and apply them across the entire board. Someone shouldn't have to remember which policies apply to which customers, or which data center location, or when it is OK to ignore policy.

    Hire more employees so people aren't expected to constantly come in on the weekend or stay till midnight to get their job done.

    Stop giving management positions to who you like the best and give them to who is most qualified for the position. Just because some is well liked doesn't mean they are qualified for the position.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    This place is more like a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in San Antonio, TX
    Current Employee - Product Manager in San Antonio, TX

    I have been working at Peer 1 Hosting full-time (more than 3 years)

    Pros

    Great benefits and great people.
    Fun and exciting technology.
    This job is never ever boring and is always changing
    You get to play with this coolest hardware and software.

    Cons

    Hardcore fast paced. Not for the faint of heart.

    Advice to ManagementAdvice

    Keep being cool and don't forget that we are all human.

    Recommends
    Positive Outlook
    Approves of CEO
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