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2 people found this helpful  

Company lacks role accountability so mid-level management stays too deep into the day to day

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Emeryville, CA
Former Employee - Anonymous Employee in Emeryville, CA

I worked at Peet's

Pros

Good work life balance
Good coffee

Cons

No accountability
Firefighting is rewarded instead of root cause closure
Lack of direction from mid-level management
Communication seems to be on a "need to know" basis (usually after the fact)
Seem content with "maintaining" the company instead of growing

Advice to ManagementAdvice

Put a strategy together and work as a team
Use the proper escalation and role guidelines your L&D group developed
Consider leveraging your systems to grow instead of maintain

Doesn't Recommend
Approves of CEO

Other Reviews for Peet's

  1.  

    Flexible Hours, Fast-Paced Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Barista/Sales Associate  in  Concord, CA
    Former Employee - Barista/Sales Associate in Concord, CA

    I worked at Peet's

    Pros

    Their hours are flexible, which is perfect if you are a student. The benefits are good and the tips generated during the week is okay considering it's about 2 bucks per hour you work, that's like a tank of gas or play money for the week. And who doesn't want unlimited amounts of coffee and tea during their shift?

    Cons

    Management can suck, and as in any other workplace, you won't always get along with who you work with. Plus be prepared to deal with a lot of dirty work being that it is a coffee shop.

    Recommends
  2. 1 person found this helpful  

    Enjoyed my time at Peet's, but was happy to move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Training Manager  in  Emeryville, CA
    Former Employee - Training Manager in Emeryville, CA

    I worked at Peet's

    Pros

    The coffee and tea are fantastic.

    Cons

    Delivering on time was always more important than quality.

    Advice to ManagementAdvice

    Need to take a more holistic approach to projects and new initiatives.

    Disapproves of CEO
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