There are newer employer reviews for Peet's

1 person found this helpful  

Ask a lot from employees and give little positive encouragment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Peet's

Pros

decent health insurance, but it is costly. learn to make decent espresso drinks.

Cons

weak management. looking always towards $$ made in store. Always cutting back on services to customers to make more money. High turnover in employees. Have had 4 managers in 3 1/2 years, and am about to get another one. Very low increase in hourly wage. My store was very dirty. Manager did not seem to care unless district manager made comments.

Advice to ManagementAdvice

Choose better more qualified managers for districts and stores who care about customers and employees. Having managers and district managers work in one of the stores as a barista, where for a minimum of 1 month, would give them a better idea on how the store should run. Always pushing to make more money but cutting back on service to customer is not right. Always pushing for speed in service rather than quality of products is ridiculous. Cutting back on staff to save money is wrong. You cannot have a quality product if the store is understaffed. Also the "secret shopper" is ridiculous. Shouldn't all customers be treated as a secret shopper??? Also scheduling staff to close and open the next day is ridiculous. I believe there is a California law requiring a minimum of 8 hours between shifts.

Doesn't Recommend
Disapproves of CEO

149 Other Employee Reviews for Peet's (View Most Recent)

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  1.  

    great place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier/Barista
    Former Employee - Cashier/Barista

    I worked at Peet's

    Pros

    great benefits and you can take coffee home every week.

    Cons

    opens too early eventhough there are no customers for the first hour.

    Advice to ManagementAdvice

    n/a

    Recommends
    Approves of CEO
  2.  

    Decent pay for a management position in Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Peet's

    Pros

    You get paid a decent wage for a low skill management position.

    Cons

    Hard work 8 hours a day trying to balance the needs of your employees with corporate changes and rules.

    Advice to ManagementAdvice

    Increase pay to shift leaders and focus more on training and less on speed of service.

    Disapproves of CEO
There are newer employer reviews for Peet's

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