There are newer employer reviews for Pegasus Solutions
There are newer employer reviews for Pegasus Solutions

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Helpful (1)

Disappointed in the senior management team management style.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Clerical in Scottsdale, AZ
Former Employee - Clerical in Scottsdale, AZ
Doesn't Recommend
Disapproves of CEO

Pros

Great salary. Non-management team members were helpful, truthful, and eager to help others. There were no barriers between departments, i.e., HR, IT, Facilities. The employees treated each other with respect. Extra-curricular activities, i.e., hot dog day (for charity), other holidays celebrated with free lunches, etc.

Cons

Management team in place not management quality. Integrity does not exist. Their way is the only way, no questions. Inability to be flexible.

Advice to Management

Senior Management is not people oriented and need to take some management courses which include integrity, how to deal with people, respect for employees and they need to be a little more humble regarding their positions.

Other Employee Reviews for Pegasus Solutions

  1. Was Great

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very good company to work for prior to the departure of John Davis.

    Cons

    Management in charge has no solid direction. Investment in technology decisions very poor

    Advice to Management

    rehire John


  2. Could be better.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Support Analyst Tier II in Scottsdale, AZ
    Former Employee - Applications Support Analyst Tier II in Scottsdale, AZ
    No opinion of CEO

    Pros

    If you like Unix, you'll get to build your skills playing on Solaris consoles all day, The same is true for SQL. Generally friendly people throughout the organization. Enough wiggle room allowed in my position for me to take my own approach to solutions.

    Cons

    Pegasus is a company built from acquiring smaller companies, all of which developed proprietary software products, services, or solutions. Documentation for most products, if it even exists, is poor. An analyst can expect to spend 80 percent of their time looking for documentation and the remaining 20 percent mitigating an issue. Support salaries are extremely disproportionate to required skills and levels of responsibility/expected commitment. Departments are run on minimal staffing levels and budget.

    Advice to Management

    Focus on renewal revenue - it should represent at least 80% of your total revenue. If not, adjust support staffing levels and budget accordingly, as it's proven your renewal business is 3 times less costly than obtaining new business. Address software defects in a timely manner and be sure they take priority over new features and functionality in your product suite(s.) Your developers should be accountable to your customers and the staff supporting them, not the other way around.


There are newer employer reviews for Pegasus Solutions
There are newer employer reviews for Pegasus Solutions

See Most Recent

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