There are newer employer reviews for Pegasystems
There are newer employer reviews for Pegasystems

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Positive place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Solution Consultant
Current Employee - Solution Consultant

I have been working at Pegasystems full-time (More than a year)

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

Solid team Smart people Top tier product

Cons

Some growing pains but overall seems good so far

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  1. Helpful (5)

    Rigid, Arrogant. Micromanagement & Cronyism Abound.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pegasystems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are pockets of helpful people across the company. New Cambridge headquarters is conveniently located next door to Cambridge Galleria and near various public transportation options.

    Cons

    Pegasystems is the most inflexible company I ever worked at. Don’t believe the August 2011 NY Times article on career area of website interviewing CEO Alan Trefler with headline “Your Opinions are Respected and Required”. Neither part of statement is true. Many smart and talented people are hired, but most don’t stay long once the reality of the company culture sets in. A lot of turnover is from recent hires leaving within 1 - 12 months. Turnover esp. high among sales execs and roles supporting sales and implementations due to long sales cycle and complex deployments filled with landmines. Customers primarily in fin. services, insurance, and healthcare, though they do also sell into other verticals. Growth period may be over judging by 2012 financials. Pega is only nominally a public company since CEO and board own over 50%. Executive team made up of yes-men who don’t dare challenge the CEO for fear it might affect their comfortable lifestyle. CEO and executive team micromanage the most minute of details most companies delegate to functional experts. Cronyism abounds and CEO’s inner circle perpetuates the inflexible obstinate culture. Some in old boys club count their Pega career in one or more decades, so have little experience anywhere else. They can be extremely arrogant with no interest learning about other companies’ best practices. Their sycophancy is rewarded by getting the few challenging and interesting roles, regardless of whether they have any relevant training or experience. Many of rank & file feel like they have little ownership of any decisions, and instead waste lots of time navigating the old boys club to get anything done. Execs overrule at whim decisions and recommendations made by teams trying to work together. Senior management doesn't stand up for their subordinates, so middle mgmt often ends up behaving the same way once they realize their higher ups don’t have their back. PRPC product is hard to learn and contradicts common development approaches. Execs give lip service to making product easier to use but there seems little real desire to do that. That’s because CEO and the technical execs divide the world into those who have Pega product certification and those who don’t, and frequently use that as a club to dismiss ideas they don’t like or contradict theirs. If you aren’t Pega certified, how could you have anything remotely intelligent to say at all? You clearly don’t understand the brilliance of Pega. And after you do get certified, then it’s “you have only X years’ experience and they have X+ years’ experience, so you just don’t get it”. Product training is now delivered almost entirely as self-study eLearning. Although improved somewhat, training content filled with gaps and inconsistencies and doesn’t really prepare you to be successful deploying the product let alone pass the certification exams. Rather than working at Pega where they expect to you to be an automaton, there are plenty of employers out there who will genuinely value your skills and experience where you can learn and grow and be rewarded for doing so. Think it through really really carefully if you’re considering working for Pegasystems.

    Advice to Management

    Practice what you preach.


  2. Helpful (6)

    Micro-management overshadows everything

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Pegasystems full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent salary and benefits, good location

    Cons

    There's a strong culture of micro-management here that starts with the CEO and permeates down through every level of management to the front lines. Management is overly focused on keeping track of what is supposedly happening by viewing their project management reports, rather than actually speaking to their employees. Speed and the appearance of working are valued far more than doing quality work. New people all come in with the idea that they're reform the system, then either leave or get broken.

    Advice to Management

    Hire good people, give them the appropriate amount of time to do their job, then stand back and let them do it!


There are newer employer reviews for Pegasystems
There are newer employer reviews for Pegasystems

See Most Recent

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