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1 person found this helpful  

Part-Time Wok Cook

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Wok Chef  in  Dallas, TX
Former Employee - Wok Chef in Dallas, TX

I worked at Pei Wei Asian Diner part-time for less than a year

Pros

My fellow co-workers were really great people despite the language barrier. My fellow cooks worked very hard and were VERY concise about food quality, cleanliness, and doing a good job. I'll admit, I've wondered how much integrity immigrants have while working in all the kitchens I've seen. I have a new appreciation for them after working side by side. In fact, I was the immigrant coming into their world in the kitchen. They gave me a suspicious eye wondering if the "White boy" was going to get special treatment. But once they say how hard I was willing to work, and take on the dirties of tasks without hesitation, they came to my aid every time I needed help. The managers were VERY nice to me too.

Cons

Hard Work!! Haaaard Woooork!

OK, granted, I'm a guy over 50 years old.

On my first day, the dishwasher guy quiet so I washed dishes solo. I worked at IHOP as a dishwasher so no problem, right? Seriously, who's busier than IHOP on a Sunday morning? Who? Pei Wei, that's who. Wok cooks are handed 2 plates of food to cook for each plate that goes out. So Every diner has at least 3 or more plates not to mention carry out. It was hell but I got them all washed. After all that washing, you get to do the pots, pans, etc from the kitchen. The cooks came in to help me after they cleaned the kitchen. Great guys!

The next day I got to cook on the woks. Yaaa!! Oh boy that was hell too!! HOT work and FAST paced. Go! Go!! Go!!! Where the hell are all these orders coming from? Faster! Faster!! FASTER!!! Dang, I just singed off all the hair on my arm!! The fire coming out of the burner is like a jet engine and you're responsible for working 2 woks at a time. You better keep your ducks lined up.

The last order goes out. FINALLY!! Time to break down the kitchen and start cleaning. EVERYTHING!! I was handed a butcher knife to use as a scrapper on the burners to remove all the black carbon. Then you use a steel wool scouring pad. Scrub! Scrub!! Scrub!!! This went on for 2 hours! I spilled degreaser on my shoulder, I felt it burn but had no time to stop SCRUBBING! Later at home I found out the degreaser took off the skin. My shoulder had 2nd and 3rd degree burns. I was shocked but I was glad I didn't lose any fingers using the butcher knife-scrapper.

All done! Dang!!! That was waaay harder than the dishwasher job!!
Maybe I'm just too old? A big baby? My fellow cooks look beat too. One left the moment we finished cleaning even though the PM manager was yapping on about something. He just waived his hand and left. I stuck around. The PM was still yapping. "Clean What? OK." "Refill the bottles? OK." "The Cooler needs cleaning? Right now? OK."

If someone ran up and shot me in the head, my day would have only gotten better.

Advice to ManagementAdvice

You guys are doing what you have to. No hate coming from you guys. The manager is a great guy. I only asked for min wage and he said NO. I'll pay you more because I want you to stay here. It didn't work, but he is still a great guy.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Pei Wei Asian Diner

  1. 1 person found this helpful  

    It's a fun fast paced environment with great people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  San Antonio, TX
    Current Employee - Cashier in San Antonio, TX

    I have been working at Pei Wei Asian Diner part-time for less than a year

    Pros

    The biggest pro has to be how flexible they are with the schedules. The pay is decent when you include the occasional tips. Last, my coworkers have been a great group of people to work with.

    Cons

    Dealing with upset and irate customers.

    Advice to ManagementAdvice

    Reward good and hardworking employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    What a horrible experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee  in  Princeton, NJ
    Former Employee - Anonymous Employee in Princeton, NJ

    I worked at Pei Wei Asian Diner part-time for less than a year

    Pros

    Not much to say, I didn't even get free food! It's not like I had the free time to eat though...

    Cons

    -Horrible management
    -Corporate puts a lot of pressure on the management to cut down on hours, which makes tasks impossible. I literally stayed an hour extra every night to clean up since I had no help.
    -Training was almost nonexistent.
    -Literally worked 10 hour shifts with zero breaks and no dinner. I had to sneak some food from the chef to eat.
    -A ton of work drama. The worst employee was best friends with the manager and got away with everything!

    I honestly thought that this job was what all restaurant environments felt like (since it was my first restaurant job), but then after working at another restaurant I realized that this is not the truth! Restaurant jobs are tough, but the working environment at Pei Wei makes it torturous.

    Advice to ManagementAdvice

    Take a better look at the working environment. There is zero teamwork and no one has anyone's back.

    Doesn't Recommend
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