There are newer employer reviews for Penn Foster, Inc
There are newer employer reviews for Penn Foster, Inc

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Helpful (1)

A good company with an excellent product.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Admissions Counselor in Scranton, PA
Current Employee - Admissions Counselor in Scranton, PA

I have been working at Penn Foster, Inc

Pros

the education programs we produce and sell are excellent. Our programs change lives at a very affordable price--less than $1,000. The work environment is pleasant.

Cons

Pay is too low for the experience and quality of work I perform. Company only pays the amount paid by other local employers, rather than reward excellence. Company doesn't care if they lose good employees to employers willing to pay more.

Advice to Management

Get out of the "call center" mentality. We're not selling long distance phone service or credit card offers. Representatives are 'sales counselors' and should be compensated higher. Get out of the employee "revolving door" mentality--pay good employees a good living wage.

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  1. For the most part enjoyable company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in Montreal, QC (Canada)
    Former Employee - Enrollment Advisor in Montreal, QC (Canada)

    I worked at Penn Foster, Inc full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Health benefits and RRSP contributor.

    Cons

    High employee turnover due to unreasonable and aggresive manager.

    Advice to Management

    Listen to those who are on the floor everyday.

  2. I have loved working at Penn Foster, the people are wonderful.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn Foster, Inc full-time

    Approves of CEO
    Approves of CEO

    Pros

    The people are wonderful, understanding and helpful.

    Cons

    I never thought I would want to leave, power is given to those that abuse it and nothing is done about it. Condescending and belittling has become the norm...

    Advice to Management

    Wonderful place to work! Consider who you put in the position of power, some are not able to handle it and are completely condescending to others. The feeling of being part of a team was one that I loved when I started with Penn Foster and as of late I feel more like a slave than part of a team.

There are newer employer reviews for Penn Foster, Inc
There are newer employer reviews for Penn Foster, Inc

See Most Recent

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